Director, GDM Process Excellence

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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

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Director, GDM Process Excellence is a leadership role accountable for the maintenance of a robust Quality Management System (QMS) covering GDM business processes and quality events. The role will serve as Global Process Owner for GDM.
 

This is a full time NJ, USA office-based position with flexibility to work from home up to 50% of the time.

Responsibilities:

• Set the strategic vision to ensure efficient, effective, compliant working practices.  Establish appropriate structures and processes to execute the strategy.
• Lead GDM Subject Matter Experts (SMEs) and relevant stakeholder functions in the development and maintenance of global processes, procedures, and training materials.
• Provide guidance and direction to GDM SMEs to ensure the procedure development process, content and format comply with Global GxP requirements, BMS Global Quality Standards, and BMS’ QMS principles of integrated, patient-centric, and risk-based decision-making.
• Collaborate with other Process Leads and SMEs to drive optimal execution of process across BMS and external partners.
• Define process monitoring methods, including data collection and analysis, metrics, and associated targets, and reporting mechanisms including both product/clinical trial quality and process effectiveness aspects.
• Lead efforts to scope, plan, and implement process improvements such as process, procedure, systems, and training material changes; and use of appropriate change management and communication principles.
• Serve as the central point of contact for GDM regarding GxP audits and inspections, coordinating with GDM Leaders and SMEs on the preparation and subsequent follow-up activities.
• Provide guidance to ensure effective corrective and preventative action plans are defined for any GDM related audit and inspection findings and actions plans are tracked to completion.
• Provide training to GDM Leaders and staff regarding procedure development and CAPA definition to promote quality. 
• Collaborate with R&D Learning to define and maintain role-based procedure training curricula.
• Ensure adaptive management of a global team through the effective deployment of resources and streamlined processes.
• Provide ongoing feedback, coaching, and career development, including engagement and retention support to staff in order to maximize their potential.  Empower and hold staff to high quality performance and delivery.
• Engage and energize employees through communication of goals, priorities and other business critical information as well as focus on employee value proposition, development and retention activities.
• Develop and promote a work place culture that values diversity of thought, promotes integrity, and creates an atmosphere that supports coaching and fosters accountability.
• Lead the resolution of complex issues related to the function and those that cross functions.  Direct team members as needed to drive to resolution and keep leadership informed of progress/results.
• Develop strong and productive working relationships with key stakeholders throughout BMS, demonstrate the ability to think strategically across R&D, and effectively influence peers and senior management.
• Represent the company with key external organizations as part of any committee or industry group relating to GxP/QMS, data quality & integrity activities.

Degree Requirements:

• Bachelors degree required with an advanced degree preferred

Experience Requirements:

• At least 10 years of relevant industry experience in concentrated disciplines of R&D, Operat