Senior Technical Program Manager

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
 

Brief overview

The Senior Technical Program Manager is a key member of the ASO product team, responsible for overseeing the successful planning, execution, and delivery of the ASO product roadmap through effective coordination, reporting and strategic planning.

What you will do

• Lead cross-functional teams in planning, executing, and delivering the ASO Product roadmap and related portfolio projects across all domains. 
• Develop comprehensive program plans outlining scope, objectives, deliverables, resources, and timelines, and ensure alignment with organizational goals and stakeholder requirements. 
• Manage day-to-day program activities, resources, and project execution to ensure solutions meet intended business outcomes and are delivered on time and within budget.
• Establish governance structures to keep stakeholders engaged and informed throughout the program lifecycle. 
• Foster collaboration with key stakeholders, regularly providing updates, executive summaries, and presentations regarding program status, milestones, risks, issues, and dependencies. 
• Define success criteria and ensure all parties are accountable for achieving goals.
• Proactively identify, assess, and mitigate risks and issues that could impact program delivery, anticipate challenges and implementing effective solutions. 
• Ensure interdependencies between technology, operations, and business needs are understood and addressed.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences including project teams, sponsors, executive leadership, and key partners. 
• Maintain clear status reporting on milestones, deliverables, dependencies, risks, and issues.
• Serve as an expert on program and project management tools (such as Monday.com, Jira, Confluence) providing guidance and support as needed.
• Perform other duties as assigned.
• Comply with all policies and standards. 

Education Qualifications

• Bachelor’s degree or equivalent experience

Experience Qualifications

• 5+ years experience in project and program management preferably with a software development or technical background
• 3+ years experience with Agile methodologies
• Certified Project Management Professional (PMP) preferred

Licenses and Certifications

Skills and Abilities

• Applies subject matter expertise, unique knowledge and skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
• Advanced experience with various project management and collaboration tools (e.g., SharePoint, Teams, Monday.com, MS Office suite)
• Demonstrated experience managing large-scale transformation programs with multiple related projects
• Ability to collaborate, direct, and motivate cross-functional teams, holding team members accountable for their contributions
• Exceptional written and verbal communication skills, with extensive experience presenting to executive levels and engaging with technical and non-technical partners at all organizational levels
• Utilizes knowledge of