Product Manager - Healthcare AI

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Product Manager - Healthcare AI

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

ITD Division Administration-Information Tech Div

                      

Job Code

T97654

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As a Product Manager, you will be responsible for managing the lifecycle, governance, and innovation of digital solutions across service lines. In this role, you will ensure products align with strategic goals, address evolving business needs, and deliver measurable value. This role owns the Luminai platform as a product, with a focus on building the strategic roadmap and translating it into clear, actionable plans for execution across projects. You will work closely with the Luminai vendor team, not only as a delivery partner but as an active collaborator to drive outcomes and continuously improve the platform.

This position collaborates cross-functionally with clinical, operational, and engineering teams to identify challenges, translate insights into actionable solutions, and drive innovation that challenges the status quo. Key responsibilities include defining product vision, developing clear and actionable roadmaps, and managing end-to-end product lifecycles from ideation through deployment. The Product Manager plays a critical role in stakeholder management, ensuring alignment across teams and effectively communicating product impact to senior leadership. A strong data-driven mindset and commitment to continuous improvement are essential for success in this role.

A caregiver in this role works remotely in Ohio or Florida, Monday through Friday from 8:00 a.m. – 5:00 p.m., with travel up to four times per year.

To be considered for this position, candidates must reside in Ohio or Florida.

A caregiver who excels in this role will:

• Lead planning and execution efforts to expand capabilities and value of products.

• Drive delivery of business value across products.

• Expand product capabilities to meet business and clinical requirements.

• Use data analytics to guide decisions, refine products iteratively, and report progress and measurable outcomes to senior leadership, aligning products with Value Stream goals.

• Collaborate closely with IT and engineering teams to ensure cohesive, scalable, and forward-thinking digital architecture.

• Champion transformative digital solutions by leveraging technology to meet evolving healthcare needs.

• Define product roadmap and vision that aligns with the organization’s digital transformation goals and drives long-term, impactful solutions.

• Set clear timelines and milestones to guide development and evaluate product success.

• Provide regular, concise updates to senior leadership on product vision, progress, and measurable outcomes, aligning with organizational goals and ensuring all stakeholders understand the value and direction of digital initiatives.

• Manage end-to-end lifecycles from ideation and planning to development, testing, and deployment, ensuring all products meet high standards of usability, effectiveness, and clinical relevance.

• Regularly assess and refine products based on feedback, performance metrics, and evolving organizational needs, ensuring a balance between short-term improvements and strategic transformation.

• Implement an iterative approach to product refinement, continuously seeking opportunities to enhance product functionality, efficiency, and clinical value in response to feedback and new insights.

• Validate service delivery catalogue.

• Oversee product performance, c