Customer Account Manager (Commercial Restaurant Chain) - Remote

The Nestlé Professional Solutions at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the food-service industry, ensuring that we are always at the forefront of industry trends and innovations.

 

This position is not eligible for Visa Sponsorship.

 

 

Position Overview

We are seeking an experienced and accomplished, executive salesperson to establish, manage, grow and retain high value, mutually beneficial partnerships within the Nestlé Professional Solutions (NPS) Commercial Restaurant Chain business. This role will be focused on effectively managing, retaining, and driving growth within our existing and new commercial restaurant chain relationships utilizing NPS’ robust portfolio of brands and custom capabilities.

 

In this role, you will be responsible for effectively managing key relationships with multiple partners within the assigned account base. Additionally, you will play a crucial role in prospecting and onboarding new clients to expand our business reach. As the primary relationship owner for these accounts, you will oversee contract management, program development, and expansion initiatives. Collaboration with product development, finance, and commercial development teams within NPS will be essential to ensure seamless execution and success in this role.

 

While we prefer candidates to be in Denver, CO; Dallas, TX; Minneapolis, MN; or St. Louis, MO we are open to considering nationwide locations. This is a remote position requiring about 50% travel to clients.  

 

Summary of Core Responsibilities

 

Strategic Partnership Leadership

• Establish and cultivate executive-level relationships with decision makers in assigned accounts
• Acquire in-depth knowledge of customer’s business and bridge to solutions within the NPS portfolio.
• Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach
• Create and execute strategic joint business plans for both business partners and internal stakeholders

 

Deal Making

• Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners
• Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value.
• Strong executive presence and maturity

 

Cross-Functional Collaboration & Program Management

• Collaborate across cross-functional team including culinary, product development, finance, and commercial development to understand customer performance and shape initiatives that align with account growth strategies.  
• Understand and navigate the custom product development process.
• Support program and product roll out to ensure on time delivery and ongoing customer supply.
• Collaborate with customer and internal supply chains teams to build accurate sales forecasting.
• Act as a representative for both