Sr. Operations Manager, Professional Service Core Division

Chemonics International is conducting a recruit for a Sr. operations Manager. The senior operations manager is responsible for ensuring that sound management principles and tools are employed in the operations of the division and in the implementation of its work. The senior operations manager will address needs related to the establishment and maintenance of divisional processes, manage the operations budget, portfolio resourcing, staff recognition, event planning, talent acquisition, staff engagement, financial processes, divisional support systems, and executive support.  We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities: 

Divisional management, continual improvement, and leadership 

• Provides senior-level management, operational, and administrative expertise to the division  

• Manages all divisional operations, including, but not limited to, talent management, staff engagement, staffing and resourcing, performance management, staff recognition and events, budgeting, and financial management  

• Advises and at times leads the development and implementation of divisional operations strategies, plans, and procedures, and ensures consistency in all operations across the division  

• Takes initiative to identify new opportunities, efficiencies, and cost savings for the division 

• Proposes and, in some instances, leads the development of processes, policies, and programs to effectively identify, manage, and mitigate risks and support divisional or specific departmental goals 

• Identifies opportunities for knowledge- and solution-sharing across company and takes initiative to build staff and company capacity 

• Coordinates and provides input into annual work planning for select teams, as needed, with executive(s) and department directors 

• Provides surge support on special projects, as needed 

• May contribute dedicated time to other workstreams and functions to achieve divisional goals, including new business, project management, and technical practice contributions 

• Manages corporate credit card reconciliation documentation and processes for all divisional card holders. 

• Enters and processes vendor and ICSA agreements and processes invoices, as needed

Budgeting and analysis 

• Proactively monitors divisional financial and budget performance and consults with operations lead and executive(s) on plans to meet targets 

• Liaises effectively with other operations teams on resourcing, cost savings, and best practices  

• Provides oversight to the staffing and OPEX budgets for the Professional Services Core Division

Talent management and development 

• Leads divisional recruitment efforts in coordination with Human Resources staff. 

• Coordinates formal performance assessment process for the division; advises supervisors to clearly articulate performance goals and standards, provides regular feedback, and provides overall professional advancement advice and direction to supervisees 

• Supports the promotion, merit increase, and bonus activities for the division in coordination with other operations staff and executives  

• Makes presentations and trains staff, as needed, including one-on-one mentoring, small group trainings, corporate training programs, and information dissemination 

• Performs other duties and responsibilities as required 

Requirements:

• Bachelor’s degree or equiv