Human Resources Coordinator

Company Description

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Job Description

Let’s break down the basics:

• Location: Remote Capable with Preference for Proximity to our Philadelphia Office
• Manager: Sr. HRBP / VP, O&TD and People Operations
• Direct Reports: None

Your mission at IntegriChain:

The mission of this role is to support the overall People & Culture operations for our US-based employees with a high degree of effectiveness.  This role is a collaborative position that requires precise, process-driven work as well as the ability to respond to individual employee concerns and questions with appropriate care and approachability.  

The Operations Specialist will play a primary role in providing an excellent employee experience throughout the employee lifecycle, including onboarding logistics and offboarding activities, as well as day-to-day responses to and triage of employee needs.  This role will also be responsible for compliance to internal policies, employee data integrity, and generalist support for the HR breadth of work.  This role will also be connected with our India-based People Operations team and will support alignment with our global team and functions. 

What this role entails:   

Operations

• Manage and execute a wide range of People Operations processes throughout the employee lifecycle, including new hire entry/logistics, HRIS ecosystem management and data updates, employee leave management, basic employee relations, and off-boarding processes and system entry
• Collaborate with Talent Acquisition team members and affiliated P&C team members to ensure smooth and seamless transition from pre-hire to onboarding and new hire status
• Maintain workforce data in ADP HRIS system; follows data entry SOPs, audits entry details, and works with HR Leadership to implement new data fields, reporting, and tracking/update mechanisms as needed
• Become knowledgeable and a subject matter expert within our ADP HRIS system and provide ad hoc/as requested information out of the system to internal managers and HR stakeholders; be responsible for management of data integrity,  reporting, and HRIS environment updates 
• Assist with data entry related to payroll processing in collaboration with our Finance team 
• Manage off-boarding process with employees and their direct managers including exit interviews, documentation, and system updates
  • When involuntary exit, partner with Managers and HR Leaders to ensure proper documentation is met before exiting 

Employee Relations and Communications and Interactions

• Create positive experiences at every step of the employee journey, following and building thoughtful practices that engage employees
• Create and manage outgoing employee communications on information that impacts employment or workplace updates, such as change letters for promotions/transfers and other informational communications such as all hand meeting content, office-specific updates, benefits, or event updates
• Provide employee relations support and guidance to all designated teams
  • Triage employee relations cases, proactively identifies potential solutions to address employee issues and actions appropriately using guidelines; escalates to Sr. HRBPs and leadership where appropriate
• Contract extension, off-boarding, onboarding contractors on an as needed basis.