Human Resources Manager

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

• Ensure and maintain compliant employment files and records accuracy
  • Ensure accurate completion and filing of onboarding paperwork (e.g. W-4, I-9, Direct Deposit, etc.)
• Manage and solve complex employee relations issues
• Identify HR trends that could affect organizational objectives and/or operational goals
• Interpret appropriate laws and policies and advise management and franchise employees
• Keep an accurate commission spreadsheet and commissions calculations
• Oversee W-2 with reconciliation and year-end processing
• Answer employee payroll, benefits, and basic HR questions
• Manage HR administrative support to senior leadership and franchise employees
• Fulfill all hiring needs through a comprehensive and robust recruiting program including participating in career fairs
• Provide day-to-day performance management guidance (e.g., retention, coaching, career development, disciplinary actions, etc.)
• Contribute to 90-day and annual reviews with all franchise employees
• Track and administer the FMLA program and leave according to company policy
• Oversee payroll accuracy including timecards, labor allocations, and wage garnishments
  • Calculate and process per diem, travel pay, and travel pay overtime as necessary
  • Work with accounting on any payroll related issues
  • Plan, direct, and supervise all activities relating to the administration and maintenance of payroll
• Develop, implement, and manage benefits programs in a manner that ensures cost effectiveness, market competitiveness, and internal equity among employees
• Perform other job duties as assigned

• Re-evaluating performance incentive program
• Implementing employee mentorship program
• Developing video training material for employee and vendor onboarding
• Enhancing recruiting processes for employees and subcontractors

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.