Intern - Operations Engineer - Summer 2026

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

About Lumen's Internship Program

Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today!

Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Hear from previous interns on the impact this program has had on their career. CLICK HERE!

The Role

Intern must be available to work full time (40 hours/week) during the 10-week program.

Program Dates: May 29 – August 7, 2026.

Location: This position is fully remote / work from home in the continental US. 

Work Authorization: US Work Authorization required for this role. 

Program eligibility is contingent on the candidate’s commitment to the entire 10-week program. No exceptions will be made.

The Main Responsibilities

Day-to-Day Responsibilities:  

Script Development: Write, test, and maintain Python scripts to automate telecom-specific tasks such as configuration changes, or data analysis.  

Troubleshooting and Support: Respond to automation-related issues and provide quick resolutions. Collaborate with team members to diagnose and fix problems.  

Collaboration: Work closely with the team to understand project requirements, contribute to code reviews, and actively participate in group discussions.  

Documentation: Maintain comprehensive documentation of all scripts, processes, and best practices. Ensure that scripts are well-documented for future reference.  

Continuous Learning: Dedicate time each day to learning and skill development, staying up-to-date with the latest automation tools, scripting languages, and telecom industry trends.  

Week 1: Orientation and Setup 

• Introduction to the team, company policies, and tools.  
• Set up the development environment with necessary software (e.g., scripting languages, automation tools).  
• Begin training on Lumen systems, network architecture, and existing ATS automation scripts.  

Week 2-3: Learning and Skill Development  

• In-depth training on Python scripting, focusing on Lumen resources and APIs.  
• Start learning about automation tools such as Itential/Ansible.  

Week 4-5: Script Development  

• Begin scripting small automation tasks under supervision.  
• Collaborate with team members on existing projects, contribute to code reviews, and refine scripts.  

Week 6-7: Project Involvement  

• Work on assigned automation projects independently.  
• Attend team meetings to discuss project progress and challenges.  

Week 8-10: Advanced Scripting and Troubleshooting  

• Assist in troubleshooting and resolving automation issues in live environments.

What We Look For in a Candidate

Required qualifications

• Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
• Graduating August 2026 – May 2028
• Preferred fields include but not limited to: Computer Science, Information Technology, Electrical Engineering or related field

Proficiency and understanding of:

• Programming Languages: Proficiency in Python is essential, as it's a primary scripting language for automation tasks. Familiarity with other scripting languages like Bash or PowerShell is a bonus.  
• Automation Tools: Knowledge of automation tools such as Ansible, Puppet, Terraform, or Chef is preferred. Experience with any of these tools is a significant advantage.  
• Networking: Understanding of basic networking concepts and protocols (TCP/IP, DNS, DHCP,