Senior Investigator/SAR Filers

We are MoonPay. Architects of the future, inventors, artists, and authors of innovation.

Our vision? To unlock digital ownership for everyone. We are onboarding the world to web3, where people can own and control their digital identity, data, property, and money.

MoonPay is the world’s leading web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their web3 strategies and ideas.

Now boarding the next generation of leaders. Come help us build what's next.

The Compliance Team

As a Sr. Investigator/SAR Filer,  you’ll join our team at MoonPay to support the Financial Intelligence Unit (FIU) in ensuring that the business in all operational jurisdictions operates in accordance with all legal and regulatory requirements and all Group policy & procedural standards relating to anti-money laundering and counter terrorism financing (AML). This role will be responsible for completing and/or  reviewing investigations referred for suspicious activity. This role will also be responsible for the review of Suspicious Activity Reports (SARs) to ensure  reports are accurate and complete before filing with the appropriate governmental authorities (e.g. FinCEN)  while enabling MoonPay  to form sound judgments concerning reputational and other risks and meet expectations of regulators and other compliance stakeholders.

The ideal candidate is a highly motivated, inquisitive individual with a background in AML/BSA, alerts, investigations, and SAR filing compliance, who is extremely strategic and enjoys solving problems. We are currently looking for candidates in North America.  

What you’ll do 👀

•  Utilize the Anti-Money Laundering monitoring case management to independently analyze and assess activity or patterns of activity referred by various internal (e.g., Fraud, Cyber Team, Customer Risk, etc.) and external sources (e.g., 314b, subpoenas and warrants, etc.) to Identify and report potentially suspicious activities identified through our detection scenario processes  or other sources 
• Reviews SAR case recommendations to ensure reports are accurate and complete before submission.
• Review the quality of SAR case investigations by reviewing and assessing SAR decisions and document the quality review performed on investigations for the purpose of tracking and training.
• Assists the SAR Manager in ensuring the quality standards and technical aspects of SAR filings are compliant with regulatory guidelines.
• Provide feedback, as needed, to both Management and the investigators on the results of the review to encourage team members to follow methods and procedures, while ensuring quality and efficiency of production.
• Analyze transactional activity (e.g. crypto/NFT buy/sell orders, volumes, on-chain activity, etc.), along with the information gathered and use sound judgment, decision-making skills and discretion in making reasonable determinations in case investigations. 
• Conduct further analysis of customer transactional activity (e.g. crypto trading, money movement, etc.) and behavioral patterns to identify potentially suspicious activities
• Work with team members to determine whether to close cases, escalate findings and/or file a Suspicious Transaction Report (STR)/Suspicious Activity Report (“SAR”) with agencies such as the U.S. Treasury’s Financial Crimes Enforcement Network (FinCEN).
• Handle the investigative process from escalation to decisioning, including drafting, reviewing and timely submission of SARs when appropriate.
• Conduct research using available systems and proprietary tools to identify relevant Know Your Customer (KYC) information.
• Support Managers and Team Leaders in conducting complex AML investigations.
• Support Managers with responses to inquiries made by Law Enforcement and/or regulatory bodies requests. 
• Coordinating responses and requests pursuant to Section 314 of the USA PATRIOT Act.
• Performing data-entry related to tracking and documenting all investigative steps.

• Keep up-to-date with industry news and developments both in BSA/AML and KYC, as well as in the cryptocurrency and blockchain space.
• Assist with training, coaching, mentoring and job shadowing for new and existing team members.
• Adhere to confidentiality policy, code of ethics and follow policies and procedures relative to Consumer Compliance laws and regulations and best practice recommendations. 

We are looking for someone who has the… ✅

• A passion for harnessing the power of digital currency and blockchain technology and services built on top of it.
• 3+ years experience at a financial institut