Senior Staff Engineering Manager

At GEICO Technology Solutions, we are on a journey to revolutionize the Insurtech space with our technology offerings in the Insurance market and provide excellent service with better efficiency to our Customers and Associates. To achieve our vision and mission, we are focusing on transforming our existing tech to deliver products and capabilities that are marketplace ready and are agnostic of the Line of Business or the Channel utilized.

With this massive mission, we are looking to build a strong team of skilled and talented leaders and engineers for our Claims Technology team, , with a passion for building high-performance, low-latency platforms, and applications.

If you are interested in transforming and building a new set of applications for Insurtech, this is a great opportunity to join as a leading member of the team while we expand our team in this space.

Position Summary

As Senior Manager, Software Engineering, you will help drive our insurance business transformation as we redefine experience for our customers and provide leadership to two or three Agile teams comprising of four to eight team members. You are accountable for the deliverables assigned to your group. Your Director will be looking for you to drive the activities necessary to meet those deliverables. You will be responsible for planning, budgeting, and organizing the activities of the section. While Managers reporting to you have responsibility for their teams, you have a role to play in ensuring group performance. You will, at times, deal directly with associates. You will also be accountable to the individuals on your team. Impactful coaching and mentoring will be important aspects of your role. As Senior Manager, you will ensure that complex IT problems have been addressed by conferring with your customers and IT partners by working to negotiate problem resolution, timelines and deliverable commitments. You will assist and guide your team as they come across challenges and conflicting priorities.

What you will be doing…

As Senior Manager, Software Engineering, you will:

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time

• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives

• Understand how requirements and design choices may impact systems across multiple areas

• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery

• Initiate and support performance evaluation of team members

• Cultivate a culture that motivates all levels of performers to higher levels of achievement

• Execute change management processes and best practices, adapting approach as necessary

• Build and maintain relationships with your team members to support an environment of trust

• Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of experience gained (growth mindset)

• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies

• Proficiently execute difficult conversations on development and performance

• Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience. These are the sources of GEICO’s competitive advantage.

• Manage up to leadership as well as give feedback when appropriate

• Administer coaching plan(s) and Performance Improvement Plan(s)

• Craft fully compliant quality documentation

• Compliant negotiation and execution of warning administration and/or involuntary termination

• Develop the team budget and be accountable for reporting on results achieved at regular intervals

• Significantly contribute to the team planning process to include surfacing associate level proposals

What you will need…

• Proven success implementing large scale projects across multiple disciplines

• Reputation as someone who engages with team members effectively

• Identified as someone who genuinely cares about others and invests time and attention in career counseling others, focusing time and