Principal, Strategy

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Principal, Strategy operates at the intersection of strategy, transformation, and execution, translating enterprise ambition into coordinated action across functions, geographies, and stakeholders.

 

The role orchestrates complex initiatives, influences executive decision-making, manages external vendors, and ensures the successful delivery of operating model transformation outcomes at scale. As a connective leader, Principal, Strategy aligns project leadership, functional teams, and external partners to drive accountability, maintain momentum, and achieve strategic objectives.

 

Principal, Strategy delivers projects with precision, rigor, and alignment to enterprise goals. The role provides CSG Co-Sponsors and leadership with real-time, decision-ready visibility into implementation progress while enabling cross-functional teams to operate with strong coordination and minimal execution gaps. Through proactive risk management and effective change execution, the role drives measurable improvements in efficiency, quality, and organizational capacity.

 

Principal, Strategy combines strategic thinking, program orchestration, and executive influence to lead the end-to-end delivery of high-priority initiatives. The position holds accountability for execution outcomes and reports to the Senior Director, Strategy.

 

What You Will Do 

Strategic Orchestration & Execution

• Translate strategic priorities into integrated work plans, milestones, and measurable outcomes, adapting plans based on insights, learnings, and evolving business needs.
• Coordinate and align multiple workstreams to ensure seamless execution and achievement of shared objectives.

Enterprise Program Leadership & Governance

• Lead governance frameworks for assigned focus areas, including executive forums, decision-making processes, and escalation pathways.
• Provide senior leadership with clear, decision-ready insights on program progress, risks, dependencies, and key trade-offs.
• Drive accountability across stakeholders and vendors by establishing clear ownership, tracking commitments, and ensuring timely follow-through.
• Standardize operating cadences, reporting processes, and program management best practices across the initiative.
• Anticipate and address risks, roadblocks, and organizational challenges to maintain momentum and program success.
• Escalate critical issues with actionable recommendations and well-defined mitigation strategies.

Executive Advisory & Decision Support

• Distill complex information into clear recommendations, executive summaries, and presentation materials.
• Serve as a trusted advisor to co-sponsors and senior leaders, influencing decisions through strategic insights, structured analysis, and sound judgment.

Cross-Functional Integration

• Act as the primary connector across functions, geographies, and external partners to drive collaboration and alignment.
• Resolve cross-functional and vendor-related challenges while ensuring consistent prioritization and execution across teams.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

 

Skills You Will N