VOCO -The Shelby, Myrtle Beach: Houseperson (Full-Time)

Houseperson 

At The Shelby, we don't just maintain the cleanliness of our facilities—we craft unforgettable experiences. As the Houseperson, you'll play a key role in creating memorable moments for our guests by ensuring that all household rooms and hotel public areas are clean and organized, throughout the day. Your commitment to ongoing cleanliness, organization skills, communication and attention to detail will keep everything clean, clutter-free, in line with hotel and brand standards. More than just a liaison to our guest, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections. 

ABOUT OUR COMPANY 

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.   

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.   

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com   

VOCO, an IHG Hotel  

VOCO, IHG’s fastest-ever global brand expansion, embodies its Latin roots with the meaning “to invite” and “call together,” reflecting a charming and approachable nature. Each VOCO destination celebrates its unique locale, while maintaining a distinct and consistent style. Guests can enjoy a blend of local flair and personal touches, combined with a relaxed, unstuffy atmosphere that promises memorable experiences.  

VOCO - The Shelby Myrtle Beach blends modern elegance with coastal charm, offering guests an unforgettable stay. Our boutique hotel promises personalized service, stunning accommodations, and a warm, inviting atmosphere. We’re not just a place to stay; we’re a destination that celebrates the unique spirit of Myrtle Beach. 

Renovation to be completed by Spring 2025. 

ABOUT THE ROLE  

You will clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.  

SCOPE OF WORK + TEAM 

• Reports to the Director of Housekeeping/Housekeeping Manager  

• Supports housekeeping team  

RESPONSIBILITIES  

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. 

• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc... 

• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Must be able to lift, push, pull at least 50 lbs. 

• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). 

• Report any missing/found articles, damage or merchandise problems to the Housekeeping Supervisor. 

• Receive assigned section, keys, supplies and any priority requests from the Senior Housekeeper