Slack Enterprise Administrator

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As the Slack Administrator you would be responsible for the administration of the Slack Enterprise at PayPal. You will work with external partners from across different organizations. You will be able to enforce existing Slack standards and review and policies and procedures and monitor its success in the enterprise. Automating business processes where possible is an essential part of the role. You will spearhead technical design of the environment, as well as ongoing architecture changes and maintenance.

Job Description:

Meet our team

Our organization prioritizes developing diverse talent and fostering an inclusive environment where you will be encouraged to align your values with the PayPal Leadership Principles and apply them in your daily role.

Our team is committed to PayPal’s Leadership Values and exemplifies:

• Innovation work customer back: create simple and valuable customer experiences.
• Inclusion Put people first: build the next generation, unlocking their superpowers.
• Wellness: Work as One PayPal.
• Collaboration: Win together

Your way to impact

Your role in providing walk-up instant help and serve as a point of contact for the Enterprise Systems Slack implementation as a technical resource.

Your day to day

• Administration; Architecture; User provisioning; Settings and policies; Channel structure; Application approval processes; Data security; Process design, Authentication, Authorization, Configuration, operations and Integration with Enterprise and Custom systems.
• Review existing standards and refine governance model, Slack enterprise grid, workspaces, external collaboration and partner channels, and other Document management systems and build onto an organizational structure that will allow for maximum automation and scalability.
• Work with the Identity Management Team(s) for account lifecycle and security policy management and manage numerous tasks simultaneously.
• Balance user experience with security requirements and knowledge on setting up of SSO in Slack integrated with SSO provider like OKTA, PingID, AzureAD, understanding of RBAC in Slack and Slack Governance.

What do you need to bring

Business Acumen: 

• Successful track record in working on multi-functional, cross-team projects
• Hands on experience managing a large-scale slack implementation as an enterprise tool
• An ability to thrive in high pressure, highly flexible environment against both short- and long-term requirement