Head of Technology Delivery Services

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.  

 The Bank’s flexible work model supports balancing the demands of work and life, while prioritizing the value of connecting and collaborating with our colleagues in person. Employees are expected to live within a commutable distance of their primary work location to support team collaboration.

What we do:   

We’re seeking an experienced, strategic, and innovative leader to serve as the Head of Technology Delivery Services. In this role you will lead a new function responsible for ensuring the Bank's technology resources are effectively delivering technology solutions that are aligned with strategic business needs to optimize business outcomes.  

 

This Function’s goal is to provide enabling capabilities that support technology delivery in alignment with business priorities and requirements. This work includes enhancing delivery execution, promoting modern technology practices, and ensuring risk and compliance management to facilitate the successful realization of strategic initiatives. 

 

Your role as the Head of Technology Delivery Services: 

 Reporting directly to the CIO, the Head of Technology Delivery Services will bring a visionary mindset and collaborative approach to the Group’s executive team. 

 

You should be excited to model and set expectations with respect to collaborating proactively with colleagues. This includes relying heavily on the expertise and leadership of others across the Group, Bank, and System to achieve shared accountability for desired outcomes in accordance with the Bank’s mission, vision and values.  

 

You’ll oversee and develop high-performing teams responsible for: 

Program/Project Management:  

• Provide support for all project and large-scale strategic initiatives, ensuring effective end-to-end delivery by overseeing progress tracking, risk and change management, and collaboration with both business and technology teams.  

Digital Competency Centers:  

• Enable technology delivery best practices through centers of excellence, including, but not limited to, Agile methodologies, product management, user-centric design, process management, DevSecOps, and quality management.  

• Facilitate talent development and training initiatives for project squads, fostering communities of practice for continuous learning.  

Risk & Compliance:  

• Identify, assess, report, and monitor technology risk, and drive continuous process improvement.  

• Oversee technology policies, procedures, and standards (creation and maintenance). You’ll also oversee compliance reviews for all technology-related standards, including change management, pro