Quality Lead

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ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

The Quality Lead ensures that all finished goods produced meet customer specifications and requirements by effectively training Quality Team members and leading their work, as well as enforcing compliance with GMPs and internal SOPs. This position is responsible for participating in, facilitating, or performing audits to ensure customer conformance to specifications and that expectations are met.

Essential Functions:

1. Represent the Quality Department in a positive and consistent manner
2. Thoroughly understand and be able to perform regular Quality Audits in production lines
3. Complete required documentation correctly and accurately
4. Train Quality Team in their functions
5. Ensure and manage proper distribution of workload for Quality Team
6. Follow, train, and enforce company processes and procedures
7. Monitor and complete startup inspection of sample pallets
8. Work closely with Production and Quality Management to resolve significant quality issues in a timely manner which may require real-time and/or follow up activities
9. Supervise inspection of production line
10. Authorized to place in “Block Status” production operations when situations warrant the recommended remediation activities
11. Ensure quality activities are performed in conformance to requirements following GMPs, SOPs and customer requirements
12. Record inspection in the Quality Checklist and NCR issues report
13. Use Microsoft Outlook to communicate to customers and other Menasha Packaging Company, LLC team members
14. Monitor the adherence to validation, qualification and trial protocols
15. May be required to provide support for Quality’s Batch Records and Materials Release Teams
16. Participate in and/or facilitate internal/external audits
17. Perform investigations to determine possible reason for variances
18. Record inspection in the Quality Checklist and NCR issues report
19. Document NCRs and perform root cause analysis for completion
20. Responsible for verification of work packets (based on customer specifications)
21. Submit samples to customers as necessary
22. Properly complete departmental documentation and data
23. Perform other duties as assigned by management/supervisors

Performance Measures and Outcomes
1. Adherence to safety policies and procedures
2. Quality of work
3. Production goals

Education/Certification

High School diploma or equivalent desired

Work Experience

Minimum of 2 years of relevant experience required

Additional Knowledge, Skills, and Abilities

1. Safety sensitive position – ability to work in a constant state of alertness and a safe manner

2. Ability to work overtime and weekends as required based upon the needs of the business

3. Ability to work on a rotating shift as needed

4. Ability to effectively work in teams

5. Ability to work in a production-based environment with moving equipment and people

6. Ability to interact and communicate effectively with a wide variety of roles

7. Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives

8. Ability to add, subtract, multiply, and divide in all units of measure

9. Ability to work under tight deadlines and handle multiple and/or complex/highly detailed tasks

10. Must be detail-oriented and pay close attention to accuracy

11. Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions (both oral and written)

12. Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means

13. Ability to deal with problems involving several concrete variables in standardized situations

14. Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats 15. Ability to establis