Sr. Program Manager, PMO Process

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

Hims & Hers is seeking talented and highly motivated Senior Program Manager, PMO Process to help build our Compounding-Operations PMO. As a Senior Project Manager, you will work closely with many cross-functional teams to audit, engineer, and deliver strategic tools, processes, and procedures to support a fast-growing and high-functioning group of project managers overseeing a variety of verticals supporting a fast-paced, quickly-growing company.

The right person for this role is highly self-motivated, obsessed with project management and process, and loves solving problems. This person must be highly organized, well-versed in project management methodologies, experienced building and working in PMOs of medium and large-sized companies, and is energized by developing scalable solutions.

You Will:

• Become deeply engrained in all facets of the Ops organization and the many cross-functional teams it works with for new product development, product launch readiness, and compounding pharmacy quality initiatives.
• Engage with stakeholders across many teams to understand the detailed functions across the Ops and other cross-functional teams
• Clearly document and communicate business objectives, opportunities, and solutions
• Lead strategic and tactical discussions with Sr. Director and Director levels to best understand the facets and needs of the business and future process improvements
• Perform a detailed review of current processes, tools, and documentation used to guide our many complex, varied programs across the ops organization
• Drive the creation and implementation of a resource allocation and resource management tool to be used across the operations organization
• Develop recommendations that fill gaps and help guide a scalable PMO organization to support the needs of the business short, medium, and long term.
• Roll out the approved recommendations, including new tools, processes, procedures, documentation, trackers, etc. to provide our project and program managers highly functioning toolkits for success
• Develop training documents and lead trainings to roll out new tools and processes
• Oversee the implementation and adherence of new processes and tools, and provide recommendations for ongoing optimizations long term
•  

You Have:

• 8+ years of project or program management or consulting experience
• 5+ years of experience building processes for medium and large companies
• Experience leading and managing teams
• Certifications in PMP, Scrum master, and/or Agile
• Experiences in PMO, project management, PMP, Scrum master, creating and grooming backlog, sprint reporting or related fields in medium and large companies
• Bachelor’s degree or foreign equivalent preferably in Business Administration, Healthcare administration/management, or related field. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Exceptional written and verbal communication
• Strong visual presentation skills
• Ability to travel up to 25% of the time to facilities in California, Arizona, and Ohio

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims &