HR Global Operational Excellence Expert

Job Title

HR Global Operational Excellence Expert

Degree:

Bachelor, Master

Work Experience:

2-3 years

Travel:

No

Workplace Types:

On-Site

Job Description:

Introduction

Now is the time to jump onboard to People Services! Within our fast-paced, rapidly changing business environment People Services is making a shift in the way it operates to make sure our customer demands are more effectively met. This means we are further building our team and continuously looking for opportunities to further professionalize and personalize our services.

In this role, you will be part of the Global Operational Excellence & Process Improvement team, where you will be driving operational excellence globally and will be working together with the regional People Services teams to ensure efficient implementation and way of working.

Job Mission

People Services is the global people contact center for employees and managers worldwide and is responsible for managing all Hire2Retire Operational processes. As a Operational Excellence expert, you are the driving power behind continuous improvements & process excellence on all People Services scoped processes.
 

Job Description

• Mapping, driving & coordinating improvement projects, e.g. on processes or service delivery and it’s supporting systems.

• Driving the continuous improvement drive & LEAN way of thinking across People Services globally & facilitate (LEAN) sessions.

• Drive standardization, efficiency gains and simplifications in HR processes globally while also keeping the customer needs in mind.

• Keep continuous improvement drive on the insights and analysis and take ownership on updating or creating new insights and/or analysis.

• Build collaborative relationships with involved stakeholders to support the projects in scope in an efficient manner.

Education and experience

• You have a Bachelor or Master degree in HR, Business Administration or similar.

• LEAN experience and proven track record of improvement projects.

• Minimum 5 years of working experience in Operations or Service related environment. Experience in HR is a plus.

• Excellent continuous improvement drive and experience with process management methods / techniques. Facilitation on Lean methods like Kaizen, VSM and A3 problem solving.

• Experience with analyzing data and identifying trends and ability to make a good judgement call, integrating inputs and needs from several sources, safeguarding interdependencies.

• Experience with WorkDay & ServiceNow are a plus.

Personal skills

• Consulting agility & style flexibility to understand business needs and translate them into process / technical requirements.

• Resilient and being able to keep focus in a changing environment

• Project management skills; ability to initiate and run cross-team projects independently.

• Proficient in creating insights on data trends and translating these into improvement projects.

Context of the position

With all the exciting changes ahead, People Services is the place to be at the moment: We are a highly enthusiastic team and are looking forward to being part of this dynamic journey. This role offers a unique opportunity to contribute to the future of People Services within ASML.

This job will reside in the Global People Services team, in which you will report to the Global Manager Operational Excellence and Process Improvement. Your main stakeholders will be the global and regional Operational Excellence experts, the Global People Services Management team, your People Services colleagues, HR Expertise as well as HR Line and cross sector colleagues in similar roles. You will participate in regional and global meetings, projects and continuous improvements. The office location is Veldhoven, the Netherlands.

Interested? Please apply with your (English) CV and cover letter, detailing your specific motivation for this role.