Director, Organizational Effectiveness

As a Director, Organizational Effectiveness Consulting you will be a part of a fast-paced environment helping clients solve complex issues and delivering exceptional results. You are both a self-driven management consultant who excels at guiding organizations to accomplish their strategic objectives through effective execution, and a servant leader who believes that delivery excellence is essential and works to elevate the performance of the whole team. As a member of the Pioneer leadership team, you will contribute to the company and practice vision, strategy, and priorities. You will have opportunities to grow the business through client delivery, people leadership, practice development, and business development. You will be responsible for a team of consultants’ performance management and career development. 

Our directors have the proven ability to effectively lead organizational effectiveness activities on transformation projects of medium to large size (global and non-global), ambiguous and complex structure, with varying technical and business requirements and thrive when they can dig in with their sleeves rolled up from day one to understand the internal landscape, build relationships with the client and internal team, and follow through on execution to achieve a desired outcome. 

Responsibilities include: 

Client Delivery 

• Own a portfolio of projects with full oversight and responsibility for delivery excellence 

• Lead or jump-start delivery efforts in the assigned practice 

• Build, develop and maintain long-term relationships with clients at the C-Suite and Executive level 

• Engage clients to develop creative solutions that meet their unique needs and help achieve business results through change transformational initiatives 

Leadership 

• Build and lead a highly capable and high performing team within the Organizational Effectiveness practice area 

• Plan for team growth, partner and participate in the recruiting process to fill open roles 

• Mange team members and projects to Pioneer methodologies and standard operating procedures 

• Lead and support career progression for direct reports and scale their influence across the organization 

• Manage key results and ensure each team member meets or exceeds expectations 

Practice Development 

• Contribute to practice action plan to grow sales, create new service offerings to find solutions to important client challenges 

• Provide expertise to deepen and expand the firms’ product offerings and client solutions 

• Act as a thought leader for the practice area (e.g., writing blog posts, articles, speaking at events, etc.) 

• Provide ongoing training and coaching to the Organizational Effectiveness team 

• Develop and maintain Pioneer practice standards and processes 

Business Growth 

• Drive revenue growth by supporting business development for existing and new accounts through strong, strategic relationships and smart measured prospecting and account management 

• Provide subject matter expertise to scope opportunities, contribute to proposal development and proposal delivery 

• Manage teams’ Statements of Work including SOW development, client onboarding, close-out, and customer satisfaction 

Qualifications:  

• 5+ years of relevant experience in an external consulting or industry role, with experience leading teams in organizational effectiveness and/or change management  

• 10+ years of experience in developing and leading organizational effectiveness strategies that support large scale process/technology projects and/or transformational initiatives including organizational effectiveness and design 

• Experience implementing best-in-class change management solutions, methodologies, and tools 

• Experience in business development and/or proposal development 

• Proven track record of delivery; possesses a results-oriented mentality and is highly effective at coordination, execution, and follow-up focused on the critical priorities to drive positive results 

• Experience working in and leading/managing in a matrixed environment 

• Passionate about leading with humility, driving hard to do great work, while being connected to the team and things you love outside of work 

• Ability to influence and develop trusting relationships with business leaders and cross-functional teams 

• Ability to exercise discretion and independent decision-making in responding to unique situations