Job Description Summary

The Sr. Staff Technical Program Manager (TPM) leverages deep technology, process, and domain expertise to lead execution across multiple interdependent projects within a program. This role ensures outcomes are delivered on time, within scope and budget, and to the required quality standards. The TPM defines execution standards, operating rhythms, and project management practices to be adopted consistently across the program and by project managers supporting it.

Job Description

Key Responsibilities

In this role, you will:

Program Strategy and Planning

• Partner with business stakeholders, functional leaders, and technology leadership to define program objectives, scope, and expected outcomes.
• Translate high-level business goals into clear functional requirements and delivery plans in collaboration with technical teams.
• Develop and maintain a multi-phase / multi-release (multi-generational) program roadmap aligned to measurable outcomes.
• Define execution methodologies, governance, and project management practices to be used across all projects within the program.

Execution Leadership

• Build and organize cross-functional project teams using internal and external technical/functional experts based on scope, budget, and timeline needs.
• Lead day-to-day execution of multiple interdependent projects, working directly with global technical teams to drive delivery.
• Coordinate workstreams to ensure alignment on approach, milestones, dependencies, and success criteria.
• Proactively identify and drive resolution of risks, issues, interdependencies, and roadblocks; partner with teams outside the core program to ensure required deliverables are completed on schedule.
• Manage scope changes and other non-standard events throughout the project lifecycle with appropriate governance and stakeholder alignment.

Stakeholder Management and Communication

• Establish and maintain program operating cadence (status, planning, escalation, and decision forums).
• Provide clear, timely stakeholder communications and progress reporting across multiple organizational levels, including senior leadership and executives.
• Align expectations across business, technical, and functional partners to ensure transparency and timely decision-making.

Quality, Outcomes, and Continuous Improvement

• Ensure quality of deliverables is validated and meets stakeholder expectations, including acceptance criteria and release readiness.
• Track outcomes realization and customer satisfaction using defined metrics and service levels; ensure lessons learned and retrospective insights are captured and applied.
• Drive continuous improvement of delivery processes, standards, and team execution effectiveness.

Financial Management

• Perform initial and final financial reviews and ensure ongoing budget planning and tracking across the program.
• Monitor spend, forecast, and financial risks; drive accountability to program financial targets.

Basic Qualifications

• Bachelor’s degree (or equivalent practical experience).
• Minimum 8 years of relevant experience in technical program/project management, engineering delivery, or related roles (U.S. roles).
• For roles outside the U.S.: Bachelor’s degree with significant relevant experience.

Note: If you want this to be “ready to post” in an ATS, it’s helpful to specify the degree field (e.g., Computer Science, Engineering, Information Systems, or related).

Preferred Qualifications / Desired Characteristics

• Proven experience applying project/program management methodologies to deliver measurable business value and drive enterprise change.
• Strong knowledge of project, program, and portfolio management methodologies with demonstrated success implementing shared standards across large organizations.
• Experience managing program budgets, including forecasting, tracking, and spend governance.
• Strong leadership skills with the ability to influence outcomes, align stakeholders, and mobilize teams toward shared goals.
• Excellent written and verbal communication skills; able to present clearly to executives and technical teams.
• Self-starter with strong ownership mindset; requires minimal direction to drive complex initiatives forward.
• Demonstrated interest in current and emerging technologies through training, delivery experience, and/or industry involvement.
• Strong collaboration and teamwork skills; actively incorporates input from diverse stakeholders and resolves conflict constructively.
• Experience leading global, distributed teams across time zones and cultures.
• Prove