Director, Business Systems Analysis

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

• Define and build Business Systems Analysis function within Dynatrace’s Business Systems team
• Establish team’s operating and engagement model, including processes and procedures
• Coach, mentor, hire team of Business Systems analysts
• Lead with driving company culture dedicated to customer first focus
• Establish teams goals and define Metrics for Continuous Improvement
• Develop partnerships with key business stakeholders, lead with thought
• Led the effort underway to Mature Agile scrum within Business System Delivery teams
• Stay current on trends in Business Systems Analysis, Agile, DevSecOps and bring perspectives into team
• Be innovative, think Automation first and lean processes at every opportunity
• Develop capacity management to support current and future demand

Qualifications

Minimum Requirements: 

• 10+ years’ experience transforming Business Systems Analysis function within Corporate IT environment
• 8+ years’ experience with Agile Scrum methodology; proven experience with helping team to adopt the agile way of working
• 3+ years’ management experience attracting, mentoring and developing high performing team members
• Bachelors Degree

Preferred Requirements: 

• Proven experience delivering Customer value using Automation in a high growth company
• Experience working with Business Systems applications including, Salesforce Sales & Revenue Cloud, NetSuite, SAP SuccessFactors, Boomi, Snowflake, JIRA
• Working knowledge of IT controls, including SOX, GDPR< HIPPA
• Experience leading initiatives focused on agility, quality and customer satisfaction.
• Team player, you are passionate in team collaboration and can work across multiple Dynatrace organizations to deliver outstanding customer service

Additional Information

DOE, salary $175K - $200K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. 

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.