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Client Solutions Architect
Zones, LLCPhiladelphia, United StatesRemotefull_timeVerifiedPosted 10 Feb 2025
💰 $185,000/yr($159,000/yr – $185,000/yr)
About the role
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: This is a remote position - we prefer this person to be based in Philadelphia, PA. The candidate should have the ability to occasionally meet or work onsite, or travel to client or company locations as necessary. This role requires travel to meet client's / partners at short notice (within 1-2 days). Though we expect travel to be around 50%, candidates should not have recurring travel constraints in order to meet these expectations for travel at short notice The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Client Solutions Architect is part of the East Region solutions team dedicated to client accounts in the assigned region. The CSA is accountable for initiating, leading and solutioning the following types of opportunities:
- Hardware and Software products for Data Center, Networking and Security
- Professional and Managed Services opportunities across Digital Workplace, Cloud & Data Center, NextGen Networking and Cybersecurity
- Understanding the client’s business, IT architecture, initiatives
- Developing deep and broad relationships with key client stakeholders
- Prospecting, leading the solutioning, and winning opportunities
- Attend Sales Enablement sessions conducted by the respective teams. Provide added insights to the sales team on the products and services we are offering our clients. Evangelizing new technologies, solutions, methods & trends
- Working with the Sales team to identify opportunities proactively
- Pipeline management and forecasting of product and services revenue/GM for defined market
- Ensuring a thorough understanding of Zones Product, Services and Solutions offerings, capabilities, differentiators
- Qualifying the opportunity and doing a high level scoping so as to be able to bring in the right experts
- Bringing in the right solutioning experts, as necessary, to do the Discovery exercise with the client. Ensuring that the solutions team has all the right data points and insights to be able to create the winning solution
- Having a clear win-strategy, win theme and ensuring that the win themes are reflected in every interaction with the client as well as in our proposal
- Working as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW.
- Develop pricing and create technical documents applicable to solution/service offering
- Establish and maintain strong relationships with key OEM and delivery partners and collaborating with them for specific pursuits
- Prepare high-level design documents and presentations that clearly describe d
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