Supervisor I - ITTC Boys Unit

Competencies:

• Initiative
• Empathy
• Self-Reflection & Growth
• Time Management
• Conflict Resolution & De-escalation
• Effective Communication
• Organization Skills
• Supervisory Skills

Basic Function:

The Shift Supervisor is the acting administrator for the Intensive Transitional Treatment Centers (ITTC) for each assigned shift. The Supervisor is directly responsible for the supervision of the children and staff, and the condition of the facility for the shifts to which they are assigned.

*Per the Department of Children and Families, all direct care staff working in ITTCs are required to maintain a Medication Administration Certification and both a TCI De-escalation Techniques (Part A) and TCI Physical Intervention Techniques (Part B) Certification.

Duties and Responsibilities:

1. At the beginning of a shift, receive possession of ITTC key ring and all information appropriate from previous shifts. Maintain accountability for all residents throughout each shift. Complete shift reports prior to transferring to next supervisor.
2. Responsible for insuring that the system of shift reporting by assigned staff is complete, accurate, and timely.
3. Supervise any Child Care Workers and Lead Child Care Workers assigned to the shift supervisor’s team.
4. Oversee the safety and stability of all children in designated ITTC unit for all shifts assigned by the Director. Inform on-call administrator and Chief Operating Officer (CEO) as directed in accordance with established procedures.
5. Serve as primary line between the Director and the day-to-day child care services of the designated ITTC unit.
6. Directly intervene in the management and control of acting out behaviors and assist and supervise all other staff with such matters. Responsible for the philosophical and mechanical behavior management program on their assigned shift.
7. Perform intakes of new admissions during the assigned shift in accordance with established procedures. Responsible for the completion of all intakes, and related tasks, during their assigned shift.
8. Ensure the development and implementation of all recreational, cultural and enrichment activities on all shifts.
9. Oversee the use of the ITTC vehicles.
10. Ensure the appropriate completion of all documentation including incident reports, Use of Physical Intervention forms, AWOL forms, Exceptional Circumstance forms, log books, shift reports, etc., by all staff on their assigned shift.
11. Responsible for complete and appropriate coverage of all shifts and managing/controlling over-time of assigned ITTC staff.
12. Be available for on-call and back-up responsibilities as needed. Be available to work extra shifts for emergency coverage as needed.
13. Have a personal knowledge of the personality, behavior and treatment needs of all residents. Ensure that all ITTC staff have adequate working knowledge of the ITTC residents.
14. Train assigned staff and ensure strict adherence to all ITTC Emergency Procedures.
15. Administer medications to residents according to established procedures. Maintain state certifications.
16. Responsible for coordinating the timely maintenance of ITTC vehicles.
17. Respond in accordance with agency procedures to situations which require physical and/or emotional intervention with the residents.
18. Maintain knowledge of and ensure that all staff know and follow agency policies and procedures as contained in the WCS Personnel Handbook, WCS Pr