Sr. Customer Sales Analyst– Kroger

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Sr. Customer Sales Analyst (Sr. CSA) embodies this aspiration perfectly and will be a vital internal sales position to deliver actionable business insights that support growth on the Kroger team – a $2B business. Additionally, the Sr. CSA will a central position to help steer data for sales planning with the development of actionable and impactful data visualization tools (primarily via Power BI) and continually working to improve sales value across all Kraft Heinz categories via data pulling, visualization and analysis.

The Sr. CSA will be a critical part of driving the Kroger Data & Analytics team vision of being the best in leveraging our data with key stakeholders – internally and externally.

Essential Functions and Responsibilities

Business Intelligence & Data Visualization

• Brings specific technical knowledge and understanding of Business Intelligence (BI) tools to drive development and evolution of data platforms with a specific focus / background on Power BI

• Key leader and subject matter expert in developing the back-end infrastructure of our data & analytics tools

• Brings best practices and thought leadership on how to evolve our BI capabilities to drive speed to action and growth for the business

• Understands the key Data & Analytics challenges we are trying to solve on the Kroger team and develops viable solutions to address those problems effectively and with agility

• Leverages background in BI to apply route cause analysis and strong recommendations for continuous improvement / match the evolving needs of the customer

Data Reporting:

• High degree of familiarity with syndicated data (Market 6 and IRi) and Stratum (84.51 HH panel) data.

• Ensures that the customer, consumer and category insights are delivered with full data accuracy and timely

• Pulls relevant information to build actionable analysis, insights to support effective selling stories.

• Develops impactful customer specific selling stories that reflect key category business building initiatives.

Expected Experience & Required Skills

• Tested experience in Power BI development, including report and dashboard creation. Power BI certifications are a plus

• Understanding of data modeling and data visualization concepts

• Experience with SQL for data manipulation and extraction

• Knowledge of Data Analysis Expressions (DAX) for creating calculations is a plus

• Familiarity with data warehouse concepts & data ingestion – specifically Snowflake

• Excellent attention to detail and problem-solving skills

• Ability to work independently and as a part of a team

• Excellent communication and collaboration skills

• Strong presentation Skills including Verbal & Written (PowerPoint deck)

• Experience with Circana, Stratum/Market6, Numerator, Excel, 1WorldSync, Spark

• Adaptability to changing business requirements

• Self-starter – highly motivated and proactive approach to all task

Minimum Qualifications

• 2-3 years of experience in sales, customer management and account management

• Power BI development experience

• Solid written / oral communication skills

• Ability to work autonomously with minimal supervision

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$88,000.00 - $110,000.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We