Senior Technology Product Manager

Job Title

Senior Technology Product Manager

Department

FBS Information Technology

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

$75,000

Position Salary Maximum

$118,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Screening Date

2025-09-10

Job Description Summary

This position will configure and support a suite of technology platforms and may provide secondary support to other Finance and Business Services units. This individual is the primary liaison between Finance and Business Services business functions and vendor teams ensuring the software is configured and system functioning to support the priorities of Miami University.


This position will partner with business teams, Central IT, integrated vendors, stakeholders and Subject Matter Experts to drive the work of the FBS IT and business unit teams. This individual is responsible for providing day to day operational support as well as strategic support for assigned applications. A strong communicator who brings parties with varied levels of knowledge and skill together and ensures projects are executed well and delivered on time. Perform other duties as assigned.

Job Description

Essential Functions:

• Will demonstrate excellent management and leadership qualities within and across the Business Teams, the Central IT organization and various software vendors. 

• Manages their assigned suite of systems including performing configuration and systems settings changes. Manages all service requests (including data requests), system upgrades and issue escalation with central IT and/or appropriate vendor. 
• Work with the business partners and team to identify and prioritize business requirements, benefits and implementation schedule. 
• The “go to” person on project-related issues. Acts as a technical and professional leader, providing knowledgeable guidance and direction as projects are planned, managed and implemented. 
• Proactively identifies major risks or challenges to ensure we are stable and highly productive. Addresses systems issues or opportunities with integrated vendors and follows up to ensure timely resolution. 
• Thinks through opportunities and provides advice and direction on optimal solutions for the business opportunities or challenges. 
• Manages day-to-day project-related activities.  Drives and manages project schedules status, resources, deliverables and timelines throughout the project with input and feedback from the business team. 
• Communicates well and in a timely fashion with Management regarding the status of specific projects. 

• Provide guidance and mentoring to other members of the Finance and Business Services IT team.

Minimum Qualifications:

Bachelor’s Degree and Minimum 8 years related experience required or equivalent combination of education and experience required. Strong leadership skills.  

Additional Position Information (if applicable)

Required Application Documents

resume/CV

Special Instructions (if applicable)

Not Applicable

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importan