Senior Sales Enablement Manager

Ready to be a Titan?

Join us as a Senior Sales Enablement Manager!

What you’ll do:

• Build knowledge, competencies, and job skills in Titans so that they can deliver value in every interaction with Buyers and Customers to reach their full performance potential.

• Shorten ramp time to productivity for new hires by creating, executing and continually optimizing the onboarding program. 

• Design and maintain certification programs to drive accountability and engagement.

• Proactively identify improvement opportunities and take initiative with stakeholders to build and execute solution

• Partner closely with leadership, operations, marketing, product to prioritize and develop strategies to drive results. 

• Define and execute go-to-market plans for launches and changes that occur in product, process, systems and tools across the function.

• Get teams to peak performance against scorecard (close rate, rejection, cycle time, NPS, etc.) for ICs and Managers by uncovering gaps in competencies and developing programs to improve. This can include reviewing activities and coaching 1:1 or adapting the overall program if there are systemic issues. 

• Identify and utilize a blend of training methods to maximize learning retention and scalability.

• Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc.

• Develop additional learning opportunities (both formal training and on-the-job experiences) for skills development at different stages of the career path.

What you’ll bring:

• Proven enablement and training success including ability to demonstrate impact in a high growth organization

• BA/BS degree and at least 5+ years of related experience in training and enablement

• B2B SaaS experience

• Exceptional written and verbal communication skills

• Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others

• Ability to thrive in a fast-paced, unpredictable environment

• Adept at project management and cross-functional collaboration

• Proficiency with CRMs, LMS platforms, eLearning software

• Experience in the job function of the team you will enable

• Experience in home services industry a plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local law