Senior Scrum Master - Salesforce

Req ID: 76344 

Location: Tulsa -TUL 

Areas of Interest: Information Technology 

Pay Transparency Salary Range: Not Available 

Application Deadline: 04/17/2025

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

If you are looking for a job that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place.  We have an exciting opportunity awaiting someone like you! 

Job Description

As a Scrum Master, Salesforce you will help coordinate and coach our cross-functional software delivery teams working on the Salesforce platform, using Lean and Agile values.  We have four scrum teams in our Nexus (scaled agile model) delivering real business value for a $47 billion bank.  There are 1800+ users on our Salesforce platform, which is used by our bankers primarily for Sales Enablement (prospecting, client relationships) and Loan Origination (Deals, Underwriting, Portfolio Maintenance using nCino).  The person in this role will be responsible for 1-3 scrum teams in our Nexus, to ensure clear communication, organization and health of the teams to achieve sprint goals and valuable business outcomes.  

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

Above all, our team values continuous learning and growth.  We are a humble and welcoming group that is open to change, values collaboration, and enjoys a good dose of humor along the way.  We are results-oriented, and use lean, DevOps and agile principles to guide our work.  We are committed to creating a diverse and sustainable environment where team members can be curious and grow their careers, all while delivering fabulous business outcomes.   

How You'll Spend Your Time

• Scrum Team Facilitation (75%)
o Work “arm-in-arm” with scrum teams you are responsible for and Product Owners to align on roadmap and delivery
o Work closely with a co-scrum master to coordinate work and teams across the Nexus
o Enables Scrum as a software development framework for IT delivery teams
o Facilitates all Scrum events and ceremonies including Refinement, Sprint Planning, Retrospective, and Daily Stand-ups
o Works cross functionally to align strategy, methodology and execution 
o Work across teams in our Nexus (scaled agile model), and teams across the bank to plan and deliver sprint items
o Ensures clearly defined responsibilities and accountability for key roles 
o Guides the team in the setting of realistic objectives for Feature and Sprint delivery timeframes and continually manages expectations with team and stakeholders
o Coaches the team to learn, improve and to work as a self-organizing team
o Facilitates team health, effectiveness and efficiency by removing impediments, mediating through conflicts, helping teams to make decisions and adhering to continuous improvement principles
o Proactively identifies risks to the attainment of Feature and Sprint goals and engages the team in mitigating risks
o Communicates, influences and negotiates both vertically and horizontally in support of team objectives
o Fosters speed, innovation and encourages continuous learning and feedback
o Tracks and monitors team’s progress towards Roadmap and Sprint objectives via Scrum metric reports (e.g., Burndown and Velocity charts; Delivery Trends) and delivers input to status reports as required
o Maximize use of agile tooling to provide transparency and meaningful metrics
o Provides input to help identify and form future Scrum teams

• Developing Self and Others (25%)
o Actively contributes to