Design Manager - Retail - Senior

At Gensler, we help companies innovate. We design spaces, services, and environments for organizations seeking new ways to provide value for themselves by fostering healthier, more effective workplaces. As an international full-service firm, we bring global resources, exceptional talent, and more than 50 years of experience to each project. For 35 consecutive years, Gensler has topped Interior Design Magazine’s “Top 100 Giants” List. We are searching for an experienced project manager to lead and oversee large-scale retail projects, with a strong background in delivering branch rollouts for financial centers. This role requires a successful track record of managing multiple projects simultaneously at various stages of design and delivery  

Your Role  

A Design Manager at Gensler works with autonomy to be responsible for the execution of a variety of retail project types and sizes and will lead all phases of projects. He or she will manage all phases of the project delivery and must have a working knowledge of this process with the ability to deliver the successful completion of a project. A Design Manager will collaborate with the project team and ensure a high level of design and client satisfaction, serving as the primary point of contact for the client on mentor junior staff to encourage a high level of design and ensure client satisfaction by being the main point of contact for the client in all work produced.  

What You Will Do   

• Lead the relationships with the client or internal client relationship leaders, contractors, agencies, as well as engineering and specialty consultants 

• Lead planning, design coordination, and implementation of retail rollout programs across multiple sites 

• Communicate project milestones, risks, and deliverables to client stakeholders 

• Develop and maintain project schedules, budgets, and staffing plans to ensure high quality delivery in alignment with the client’s brand standards and operational requirements 

• Ensure compliance with local building codes, accessibility requirements, and sustainability initiatives 

• Manage expectations and approvals across multiple departments, including design, construction, facilities, and operations 

• Prepare and review proposals, contracts, and consultant agreements 

• Review internal project accounting documents and process draft project billing 

• Participate in firm marketing, proposal writing, and project interviews 

• Manage mid-size to large project teams, assign and monitor completion of tasks 

• Mentor junior staff 

• Participate in the coordination and document preparation for projects and provide quality assurance via review of project documentation  

Your Qualifications  

• Bachelor’s Degree or higher in Interior Design or Architecture 

• 10+ Years of Project Management experience in an Architecture firm, working on Retail projects 

• Extensive experience managing retail rollouts, preferably for financial centers 

• Excellent communication, negotiation, and leadership skills with the ability to influence diverse stakeholders 

• Self-motivated to thrive in fast-paced, deadline-driven environments 

• Demonstrated ability to cultivate and maintain long-term client relationships and a strong professional network 

• Knowledge a