Commercial / Sales Administrator

Application Deadline: 12 November 2024

Department: Commercial Execution

Employment Type: Fixed Term - Full Time

Location: Andover

Description

Great People Work Here

In Twinings UK&I we are on a stimulating journey of transformation as we seek to achieve our exciting goal of becoming a leading brand in wellbeing drinks.  We have created an organisation designed to be in flow, where everyone has a pivotal role to play, and an experience that enables you to get the most out of life at Twinings and thrive.

We’re looking for a Commercial Hub Administrator to join our team, in a newly created fixed-term role, which is designed to enable our sales / commercial teams to build industry-leading customer relationships and execute exciting commercial plans. 

You’ll have real visibility and business impact, supporting the team with the admin and coordination which under-pins the day-to-day management and delivery of our customer plans across sales, activation and category - enabling them to focus on producing and executing inspiring plans.

Key Responsibilities

• Bring creativity, planning and organisation to support customer and consumer engagement
• Work with the commercial team to manage the loading of promotion proposals into customer systems, whilst also supporting in monitoring of ‘in outlet’ execution by managing our activation App.
• Support our UK commercial teams to ensure brilliant in store, online and outlet planning / execution.
• Work with the commercial teams to identify improved ways of working and efficiencies in administration processes. 
• Be a key contributor towards winning new business by ensuring new customer processes are achieved post agreement - specifically in retail and out of home, with delivery of product imagery, certification and product samples key.
• Support the Commercial team with the organisation of inspiring brand and customer engagement days and trade shows - also covering the sourcing of relevant locations and logistics to support the brand direction.

Skills, Knowledge and Expertise

• Demonstrable experience in diverse admin support role, ideally under-pinning the work of a customer-facing sales team.
• Strong attention to detail and accuracy of work .
• Curious mindset focussed on continuous improvement and a drive to learn new things, growing this brand-new role out with you.
• Strong communication skills with multiple stakeholders to ensure connections are strong. 
• A proactive ability to prioritise, organise and plan multiple tasks concurrently.
• Creativity to bring the brand identity to life in set piece events.
• An ability to look outside to help look at different ways of working in order to make us best in class when it comes to customer relationships.
• Willingness to travel when required, for example to support trade shows.

Benefits

• Yearly bonus based on personal contribution and financial performance 
• Flexible working options 
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays 
• Onsite Gym and Wellbeing Centre 
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more 
• Pension scheme with your contributions matched for up to 10% of your salary 
• Cycle to work scheme 
• SimplyHealth Cash plan 
• Onsite Staff shop and online staff discounts 
• Electric Car Scheme
• Up to four weeks per year working from anywhere via our Digital Nomad scheme
• Opportunity for a variety of market leading development opportunities 
• 2 recharge days a year to pause and get back on top and thriving 
• Inspiring connection events in line with our exciting wellbeing vision

12 months FTC, Full Time. Hybrid (Andover 2-3 days per week)