Graduate Assistant, International Student Services

Job Details

Education Level

Bachelor's Degree

Description

Graduate Assistant, International Student Services

Palla Center for International Programs

Job Details
Job Location: Cumberland University, Lebanon, TN
Travel Percentage: None
Job Shift: Part-time (20 hours per week), must have flexible hours.
Position Type: Graduate Assistant
Job Category: Education
Education Level: Bachelor’s Degree

Description
Position Title: Graduate Assistant, Palla Center for International Programs
Hours Per Week: 20
Supervisor: Dr. Györgyi Mihályi, Director, Palla Center for International Programs

Compensation: Tuition Waiver

Starting Date: August 15, 2025
Job Type: Part-time

Position Overview: The Palla Center for International Programs is seeking a personable and highly motivated Graduate Assistant to work 20 hours each week, supporting the operations of the International Student Services (ISS) team. This role will provide hands-on experience in student services, cross-cultural communication, and administrative support, with opportunities for leadership in programming and international student engagement.

Responsibilities:

• Work closely with the staff of the International Student Services and others as assigned
• Direct student inquiries to the appropriate staff within the ISS department
• Answer general questions via phone, ticketing system, and in-person
• Support ISS projects as assigned
• Manage and update databases and communication lists
• Participate in and oversee the International Student Organization at Cumberland
• Participate in department meetings and functions- as needed
• Assist with preparation and delivery of orientation sessions and other events including residencies each semester
• Assist with other projects as requested by the Director 

Qualifications:

• Must have a 3.0 or above overall GPA
• Admission (or anticipated admission: Fall 2025) into a Cumberland University master’s program
• Excellent written and verbal communication
• Excellent interpersonal and intercultural communication skills
• Strong attention to detail and strong work ethic
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in Microsoft Office programs (Word, PPT, Excel) and Google Workspace (Google Docs, Sheet, etc.)
• Must posse