Senior IT Infrastructure Engineer

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

The Senior IT Infrastructure Engineer provides technical expertise and support, and project leadership for IT infrastructure, including LAN and WAN technologies, servers and storage hardware, data center networking equipment, operating systems, cloud systems, and backups. This includes the implementation and maintenance of operating systems and software components, aiding in the development and assessment of hardware and software components, recommending optimum equipment and software configurations, and providing technical guidance with regard to proper data processing methods, performance standards, security measures, and systems analysis. The Senior IT Infrastructure Engineer will also assist with project planning and will help define requirements, schedules, and deliverables for IT infrastructure projects.

Job Description:

Working under the direction of the Associate Director of Infrastructure Services, the Senior IT Infrastructure Engineer will design, implement, and maintain network and systems solutions based on business requirements, including:

• Manage, maintain, and optimize LAN and WAN infrastructure.

• Configure, manage, and maintain networking equipment such as firewalls, VPN, and load balancers.

• Configuring and troubleshooting advanced network protocols, including DNS, DHCP, BGP, OSPF, SIP, SNMP, ICMP.

• Responsible for network hardware, operating system, and application configuration, installation, testing, and management.

• Lead the troubleshooting and resolution of complex network issues to ensure maximum uptime and performance.

• Perform routine administrative tasks (e.g., backups, monitoring, upgrades).

• Conduct regular network audits to identify areas for improvement.

• Create and maintain detailed documentation for network configurations, topologies, and procedures.

• Provide training on software and systems to other employees.

• Coordinate new vendor equipment installations and perform acceptance testing.

• Stay up-to-date on industry trends and emerging technologies to propose innovative solutions.

Minimal Qualifications:

1. Any one or any combination totaling 5 years (60 months) from the following categories:

A. College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)

• Associate’s Degree (60 semester hours) equals eighteen months (18 months)

• 90 semester hours equals two (2) years (24 months)

• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.

2. Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position may be required.

Salary Range: $80,000 - $90, 000

This position requires a background check.

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified