See yourself at Twilio

Join the team as our next Director of Global Technology Partnerships

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to accelerate growth with Independent Software Vendors (ISVs) globally. In this role, you will be directly responsible for the success of the ISV segment - supporting the development and growth of existing customers, as well as driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing ISVs around the world, spanning industries such marketing, business automation, and customer care. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams.

Responsibilities

In this role, you’ll:

• Be immersed in the innovative world of Cloud Communications technologies (Messaging, Voice and Email), reporting to the Head of Global ISV Sales.
• Re-build the co-sell partner program from the ground up, including compensation models, tooling, enablement material and the operating motion
• Manage complex channel relationships, hungry enough to prospect and build up a new partner portfolio, and flexible enough to adapt to change in the fast-growing cloud communications market.
• Work with global ISVs across all verticals to understand their market penetration and technical acumen, and communicate the capabilities of Twilio’s communications API platform.
• Operate a highly analytical and operationally efficient business, optimizing for gross profit
• Manage a team of partner account managers responsible for partner growth

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5-8+ years of combined experience in technology/solution sales or alliances experience
• 2-5+ years of experience leading a team or teams
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to scale and enterprise customers
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experience

Desired:

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS experience

Location 

This role may be remote, and based in the USA.

Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, w