Operations Manager, Legal, Compliance, Audit, Risk & Sustainability (LCARS)

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

The Legal, Compliance, Audit, Risk and Sustainability (LCARS) team at Verisk is seeking a highly skilled and proactive Senior Operations Manager to partner closely with the Head of LCARS Operations to support functions rolling up to Verisk’s Chief Legal Officer (CLO). This senior-level position requires a blend of hands-on operational leadership, strong project and program management capabilities, and a data-driven approach to performance and process optimization. The ideal candidate will drive complex initiatives—from budgeting and spend management to acquisition transition planning to process improvements and technology implementation—while ensuring seamless execution and collaboration across teams. The role will necessitate balancing detailed execution with strategic, big-picture management of operations.

Key Responsibilities include, but are not limited, to:

1. Operational & Program Leadership: Serve as a partner to the Head of LCARS Operations by managing day-to-day operations and providing broad oversight of the team’s scope of responsibilities, balancing tactical execution with long-term planning.
2. Project & Program Management: Lead and oversee cross-functional initiatives with strong planning, timeline creation, risk identification and mitigation, and stakeholder management to ensure projects progress smoothly and deliver on objectives.
3. Financial & Legal Spend Management: Drive budgeting, forecasting, and financial analysis, particularly in support of the Risk function. Additionally, support other efforts related to invoicing, purchase orders, and legal spend as well as contribute to optimizing outside counsel and vendor selection and relationships.
4. Mergers & Acquisitions Support: Provide operational support during M&A transactions, managing document storage, transition planning, and execution to facilitate smooth integration.
5. Contracting Operations Oversight: Lead initiatives to enhance contracting workflows and vendor management processes, ensuring compliance and continuous performance improvement.
6. Knowledge Management: Develop and maintain knowledge management frameworks to facilitate easy access and sharing of critical information within and across functional teams.
7. Performance Metrics & Dashboards: Facilitate the creation, implementation, and maintenance of operational metrics and dashboards to monitor performance and identify opportunities for optimization.
8. Process Analysis & Optimization: Analyze complex operational processes, identify inefficiencies or bottlenecks, and lead initiatives to streamline workflows, leveraging technology and automation where appropriate.
9. Technology & Artificial Intelligence (AI): Evaluate, recommend, and implement technology solutions, including AI, that drive process innovation and operational efficiency.
10. Mergers & Acquisitions Support: Provide operational support for M&A transactions, managing document storage as well as transition planning and execution to facilitate smooth integration.
11. Mentorship & Talent Development: Provide mentorship and leadership to junior staff, fostering a culture of continuous learning and operational excellence.
12. Co-op and Internship Program Management: Co-lead the co-op and internship program, managing project assignments, conducting regular check-ins, and delivering constructive feedback to support their development.

Qualifications

Bachelor’s degree and/or the following equivalent work experience:

6+ years of legal operations or contract operations experience, ideally within a corporate or in-house legal department environment. Candidates with an excellent track record in project management and operations or lean six sigma space may also be considered; however, preference will be given to those with direct experience in legal or contract operations settings

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are,