Director of Supply Chain - National Accounts

Director of Supply Chain – National Accounts

 

PrimeSource Building Products (Manufacturer & Distributor)

Qualifications

Role Overview

 

The Director of National Accounts – Supply Chain partners closely with large national retailers (e.g., Home Depot, Lowe’s) to optimize inventory performance, drive program launches, manage store expansions, and lead SKU rationalization initiatives. This leader represents the Supply Chain team in monthly national account meetings and quarterly onsite retailer reviews, ensuring seamless collaboration between retailer merchants, inventory teams, planners, and executive leadership. With a portfolio exceeding 100,000 SKUs, this role champions in-stock excellence, compliance adherence (OTIF, fill rate), and continuous improvement across demand and supply planning functions.

 

Key Responsibilities

 

· Serve as primary Supply Chain liaison to national retailer merchants, inventory planners, and executive leadership.

· Drive and track in-stock performance, setting targets and partnering with planning teams to close gaps.

· Lead program and project launches, from new product introductions to retail-initiated promotions and seasonal resets.

· Integrate innovative proactive processes with national accounts that drives partnership efficiencies

· Facilitate store expansion rollouts, coordinating cross-functional teams to meet retailer timelines and volume commitments.

· Implement SKU rationalization strategies to optimize portfolio health, reduce complexity, and improve turnover metrics.

· Monitor retailer compliance metrics (OTIF, fill rate, project milestone adherence), investigate fines/penalties, and develop corrective action plans.

· Collaborate with Demand Planning and Supply Planning teams to align forecasts, capacity, and replenishment strategies against national account requirements.

· Represent Supply Chain at monthly National Account meetings, presenting performance dashboards and action plans.

· Lead quarterly onsite review meetings with Home Depot, Lowe’s, and other key customers, driving executive alignment and strategic roadmap discussions.

· Analyze sales trends, inventory aging, and service levels to identify risks and opportunities for continuous improvement.

· POS Metrics analysis – sell through, stock health, category & SKU performance

 

Qualifications

 

Requirement Details

 

Education Bachelor’s degree in supply chain, Business, Engineering, or related field

Experience 10+ years in supply chain or national account management within building materials or CPG

Industry

Knowledge Deep understanding of building materials distribution, retailer operations, and compliance KPIs

Analytical Skills Expertise with advanced analytics tools (e.g., Excel, BI dashboards)

Communication Exceptional written and verbal skills; executive-level presentation experience

Leadership Proven track record leading cross-functional teams and influencing senior stakeholders

Travel Up to 30% of domestic travel for retailer meetings and onsite reviews

 

Skills & Competencies

 

· Strategic thinker with strong business acumen and customer orientation

· Expert in inventory optimization, replenishment logic, and demand forecasting methodologies

· Proficient in leveraging ERP systems and advanced planning tools (e.g., SAP APO, Blue Yonder)

· Skilled negotiator capable of balancing retailer objectives with supply chain constraints

· Problem solver with a data-driven mindset and ability to perform root-cause analysis

· Collaborative leader who fosters alignment between merchandising, supply chain, and finance

 

Success Metrics

 

· In-Stock Rate: Maintain ≥ 98% across core SKU set

· OTIF Compliance: Achieve ≥ 95% on time, in-full deliveries

· SKU Rationalization Impact: Reduce slow-moving SKUs by 10% annually

· Program Launch Accuracy: Execute ≥ 90% of launches on schedule and target inventories

· Compliance Cost Savings: Reduce retailer fines/penalties by 20% year-over-year

· Reduction in national account compliance penalties

 

Why You’ll Thrive

 

· You enjoy high-velocity environments where customer relationships drive supply chain priorities.

· You’re energized by leading changes, from store openings to digital integration.

· You bring curiosity and rigor to data, translating insights into action plans that elevate performance.

· You value partnering with cross-functional teams and external stakeholders to achieve shared goals.