Senior Atlassian System Administrator

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 
We are seeking a motivated and enthusiastic Senior Atlassian System Administrator. The ideal candidate will be responsible for providing technical assistance, customer support, and administrative duties for Atlassian product users.

Responsibilities:

• Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.
• Troubleshoot issues and provide technical support to users.
• Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.
• Supervise, design and maintain JIRA Projects with customized configuration
• Monitor and handle user requests on Atlassian products within internal policies
• Compose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.
• Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment. Plan and execute upgrades, migrations, and integrations with other tools and systems
• Conduct regular system audits and ensure compliance with security policies and best practices.
• Manage backup/archiving solution for Jira and Confluence
• Collaborate with teams to understand their requirements and provide solutions using Atlassian tools.
• Create custom reports and dashboards
• Keep the instance maintained and clean 

Requirements:

• Proficiency in Atlassian administration, from product to organization level, including user management, project configuration, and plugin management
• Expert knowledge of Atlassian ecosystem strcuture and the dependencies between its various elements
• Strong interpersonal and analytical skills
• Minimum of 3 years of experience as Atlassian System Administrator
• Excellent troubleshooting and problem-solving skills
• Excellent communication skills
• Expertise in Automation for Jira
• Ability to work independently and as part of a team
• Strong understanding of SLA, planning and time management
• Experience in implementing Jira Service Management solutions
• Confident spoken and written English.

Nice to have:

• Atlassian certifications
• Familiarity with ITIL
• Experience in asset management using JSM Assets
• Experience with ScriptRunner plugin 
• Experience with the Cloud version of Atlassian products

What we offer:

• Performance Review
• Reference bonus
• Hybrid working model
• Volunteering Program
• Multi-sport Plus Card
• MyBenefits Platform - monthly allowance of PLN 200, providing a varied array of benefits
• LuxMed Medical coverage for the employee and one family member
• PPK (Powszechne Pracownicze Plany Kapitałowe)
• Office with free snacks & drinks in central location
• Workation - work from abroad for up to 30 days a year, in 5-day increments

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.