I&TS Service Desk - Intern II

Welcome to the SAN Internship Program at San Diego International Airport where our core purpose is to create an exceptional experience for both our community and visitors from around the world. But we’re more than just a place where flights take off and land—we’re a reflection of San Diego’s vibrant spirit: sunny, welcoming, and full of life.

The impact of SAN extends far beyond the terminals; it helps shape the identity and prosperity of San Diego itself. Through our 9-week Summer Internship Program, we’re committed to Building Careers, Shaping Futures. As an intern, you’ll be a vital part of our purpose, contributing to projects that drive innovation, enhance the passenger experience, and support the growth of our city. You’ll also play a key role in advancing our strategic goals:

• Advance Airport Development
• Transform the Customer Experience
• Optimize Ongoing Business
• Cultivate Our Culture

Here, culture starts with each of us. Our workplace is shaped by mindsets that guide how we show up for one another: believing the best in people, collaboration, empathy, listening, and thoughtful decision-making. Fresh perspectives aren’t just welcomed here—they’re celebrated. From day one, you’ll be empowered to contribute to meaningful projects that make a real impact.

We believe in creating opportunities that foster growth, learning, and connection. As an intern, you’ll gain hands-on experience, work alongside industry professionals, and build lasting relationships that will help shape your future career. If you’re ready to be part of a team that connects our community to the world while embracing the future of aviation, apply today!

Why You'll Love Working at SAN this Summer:

• Location: The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.
• Salary and Schedule: The Intern II salary is a competitive hourly rate of $21.00/hr. All internship positions are full-time, with standard department working hours, and require a commitment to working on-site for a 9-week program.
• Internship Perks: We provide a range of opportunities and perks that enhance the internship experience. Gain hands-on experience in a dynamic work environment with real-world applications. Access mentorship and networking opportunities to connect with industry professionals and get exposure to innovative projects that contribute to the growth of San Diego International Airport.
• Your Future Starts Here: At SAN, we believe an internship is more than just a summer job—it’s a first class flight toward your future career. Many of our past interns have leveraged their experience to secure full-time roles at SAN or with our aviation, transportation, and public sector partners. Exceptional interns may even be considered for future employment opportunities with the Airport Authority, making this internship a valuable investment in your career journey.
• Additional Perks Include: Discounts at airport concessions, allowing you to enjoy food and shopping options at a reduced price and complimentary access to the airport campus gyms to help you stay active and maintain wellness during your internship.
• Application Deadline: March 13, 2026. Interviews will be scheduled between March 25th to April 3rd.

Internship Snapshot:

The Information & Technology Services department is looking for an Intern II to support the Service Desk, gaining hands-on experience in a fast-paced, customer-focused IT Enterprise environment. This role provides exposure to the day-to-day operations that keep technology running smoothly across the organization, supporting staff with a wide range of technical needs. As an intern, you will assist with troubleshooting hardware, software, and access-related issues, while learning how requests are managed and resolved through a ticketing system.

This internship is ideal for someone who enjoys figuring out how technology works and solving problems in real time. You will build your skills in technical troubleshooting, communication, and customer support, while gaining experience working with tools such as Microsoft 365. Whether your experience comes from coursework, personal projects, or being the person others turn to when something isn’t working, this role offers an opportunity to apply your knowledge in a real-world setting and continue developing your technical skill set.

What You’ll Do:

• Service Desk Support: Rece