Senior Manager, Operations Accounting

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a personal care company dedicated to creating cleanly-formulated and sustainably-designed products spanning categories across diapers, wipes, baby personal care, beauty, apparel, household care and wellness. Launched in 2012, the Company is on a mission to challenge ingredients, ideals, and industries through the power of the Honest brand, the Honest team, and the Honest Standard. For more information about the Honest Standard and the Company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all. 

The Role

The Senior Manager, Operations Accounting is responsible for overseeing the daily operations and strategic objectives of the Company's transactional accounting functions, with a primary focus on Accounts Receivable (AR) (70%) and secondary oversight of Accounts Payable (AP) (30%). This role ensures the efficient execution of accounting processes, adherence to financial policies, and effective management of a high-performing team. The individual will play a key role in streamlining accounting operations, driving process improvements, and contributing to the financial integrity of the organization. 

What you'll do:

Accounts Receivable (70%) 

• Oversee the end-to-end accounts receivable cycle, ensuring accuracy, timeliness, and efficiency in invoicing, collections, and cash applications. 
• Develop and implement process improvements to optimize customer payment and retailer chargebacks processes. 
• Review and analyze AR accounts, reconcile discrepancies, and resolve escalated issues. 
• Research and dispute chargebacks: proactively provide the organization visibility into shortages, price differences and violations chargebacks so that corrective action can be taken and, where applicable, submit dispute requests against invalid chargebacks 
• Manage the accounting aspects of the customer setup process, ensuring accuracy and alignment with business requirements. 
• Prepare financial analysis and reports related to AR performance and aging. 

Accounts Payable (30%) 

• Oversee the end-to-end vendor payment process, ensuring compliance with financial policies and timely payments. 
• Participate in month-end close activities, including reconciling AP accounts and managing accruals for key accounts. 
• Implement process improvements to enhance efficiency and reduce errors in vendor payments and invoice processing. 
• Collaborate with internal departments and external vendors to resolve escalated payment issues. 
• Track and report key performance metrics related to AP operations. 

Team Management & Development 

• Manage and mentor a team of four direct reports (two in AR and two in AP), fostering professional development and performance excellence. 
• Ensure effective workload distribution and maintain accountability within the team to meet deadlines and objectives. 
• Provide training for new team members and ongoing development opportunities to enhance technical and professional skills. 

Process & Compliance Management 

• Establish and administer processes and procedures to ensure compliance with SOX controls and co