Director, Quality C&V
Integer Holdings CorporationAbout the role
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers’ success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
The primary purpose of this role is to provide strategic leadership to the manufacturing site or sites assigned to ensure they meet and continue to meet customer requirements while remaining in compliance with the associated quality management system policies and procedures. You will serve as a trusted advisor and key partner on all aspects of Quality to a team of Quality function professionals, including any combination of Quality Supervisors, Quality Engineers, and individual performers. You will define and champion the evolution of the core elements of the local Quality System to standardize with the overarching Integer QMS. You are responsible for the entirety of the local quality management system which includes but is not limited to Management Review, CAPA, Complaint Handling, Document Change Management, Design Control, Production control, internal and Customer nonconformance management, Supplier Quality Audits, and Internal QMS Audits. This role may also serve as the management representative. You may lead the execution of enterprise quality initiatives and promote and reinforce a culture of quality across the enterprise, business, and site. You may also serve as a principal liaison for escalated contacts between Integer and customers involving quality matters associated with a product or product line as well as quality management system issues.
- You will adhere to Integer Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements. You are accountable for preventing and correcting potential quality related gaps in existing processes and systems and driving process improvements required to enable the organization to execute at a more accurate and efficient level.
Build & develop teams:
- One of your primary responsibilities will be to lead your direct reports, which include any combination of Quality Managers, supervisors, quality engineers, and other quality professionals. As such, you will champion talent development within the quality organization by leveraging individual growth and development plans and organizational succession plans.
- As an element of our belief that we all Own Quality, you establish a culture of quality amongst your team and across the site and/or business and establish the expectation for compliance to the established Quality Management System.
- You establish objectives for your team members, ensure effective communications throughout the team, and provide active support for each team member to aspire to accomplish the Individual Development Plans that each one establishes as a means of professional skills’ development.
- Your leadership style encourages teamwork, cross functional consensus building and ensures accountability within your team and across the interactions your team members have with others inside and outside Integer.
- You promote a diverse and inclusive work environment where your team feels supported and openly communicates opportunities and issues knowing they share a feeling of mutual trust
- Other duties may be assigned.
Manufacturing Support:
- You serve as a key interface, directly and regularly, with internal and external customers.
- You are a key contributor to the site or business Hoshin plan ensuring that the strategies for driving the Quality initiatives consistent with the journey to differentiated quality are specified and prioritized.
- You are responsible for ensuring the completion of projects for which you are assigned.
- Proactively, you manage the risk(s) associated with quality concerns.
- You provide input to and manage the department budget, department strategic plans and quality plans.
- You are the functional level support to your team ensuring that rigorous root cause analyses have been initiated and/or compl
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