Automation Support

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

The Automation Support Associate plays a critical role in maintaining the efficiency and safety of automated systems by focusing on suspect recovery and bot system wrangling. This position is responsible for identifying, retrieving, and relocating suspect bots, ensuring proper documentation for maintenance and repairs, and minimizing operational disruptions. 

Symbotic is looking for adaptable individuals open to various shift schedules and employment types. We are actively hiring both fixed-term and part-time opportunities to support our growing operations. 

• Fixed-Term Roles – Full-time (40 hours/week) with a initial 4-month assignment. With the opportunity for extension based on business needs. 

• Part-Time Roles – Flexible schedule (29 hours/week) with an initial 4-month assignment., with the Opportunity for extension.  

Join our dynamic team and gain hands-on experience in a fast-paced, innovative environment.

What we do 

The Automation Support Associate is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.   

What you’ll do 

• Ensuring compliance with OSHA, Symbotic, and customer safety policies and procedures. 

• Pulling bots from level decks and aisles to charging stations or the bot lift for removal. 

• Identifying and reporting deck issues such as broken lead-ins, guides, tape, and spills. 

• Cleaning spills and debris on decks to maintain a safe work environment. 

• Removing freight from bots and transporting it to proper storage locations. 

• Identifying and communicating issues with robots that require maintenance or cleaning. 

• Properly documenting information needed for bot and/or suspect repairs. 

• Manually adjusting and retrieving cases that were improperly loaded or displaced in the structure. 

• Performing general labor tasks such as material handling and site preparation for go-live operations. 

What you’ll need 

• Highschool diploma required.  

• Demonstrates commitment and ability to work safely.  

• Shows reliability and maintains satisfactory attendance.  

• Ability to maintain required productivity/work expectations. 

• Ability to communicate clearly with the use of a radio. 

• Ability to work with limited supervision following system procedures and manuals. 

• Experience with basic hand tools. 

• A high sense of urgency. 

• Takes critical feedback and recognition positively.