Director, People Insights Business Partner

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

McDonald’s has an exciting opportunity for a Director, People Insights Business Partner. As Ray Kroc, founder of McDonald's, said, “We are not a hamburger business serving people, but we are a people business serving hamburgers.” With millions of employees supporting our global operations, People Analytics plays a pivotal role in informing organizational strategies, enhancing employee experiences, and ultimately improving customer satisfaction. Today, People Analytics at McDonald’s is at a very exciting stage of evolution within the Enterprise Data Analytics and AI function. We are building groundbreaking data technology and insights to drive business growth through people. This position reports to the Senior Director, Global People Insights, and will lead a team of People Analytics Business Partners to support the People Leadership Teams around global markets as well as McDonald’s franchisees.

The Director, People Insights Business Partner, will lead a team of People Analytics Business Partners in developing data-driven strategies to optimize employee engagement, drive organizational effectiveness, and support strategic HR initiatives. This role bridges data science, HR strategy, and business leadership, fostering a culture of data-driven decision-making across McDonald’s global markets and franchise network.

Responsibilities:

Strategic Leadership:

• People Analytics Strategy: Develop and execute a comprehensive HR analytics strategy at Segment/Market level, aligning with the McDonald’s goals and objectives.
• Data-Driven Decision Making: Promote a culture of data-driven decision making within the People Function and across the organization.
• Stakeholder Collaboration: Collaborate with market senior leadership team, People leadership team, Operations and other internal and external partners to identify key people metrics and develop actionable insights.

People Insights Research:

• People Science Research: Translate complex business questions into data-driven research plans, develop analysis methodology, and deliver actionable insights that impact workforce strategies.
• Data Visualization: Create compelling data visualizations to effectively communicate complex people data and insights to non-technical stakeholders.
• Advanced Analytics: Utilize advanced statistical techniques and data analytics tools to analyze people data and uncover trends, patterns, and insights.
• Predictive Modeling: Partner with Data Science Team to develop advanced models to forecast People trends and support management initiatives.

Consulting & Partnership with Leadership and Franchisees

• Serving as a trusted advisor to Market People Leadership team and franchisee leadership team in shaping people strategy, narratives and action plans using data insights.
• Partner with business leaders across function/markets to address broader business analytics needs.
• Lead people analytics intake and prioritization, ensuring alignment with business goals and maximizing impact.
• Partner with People Leadership team and franchisee leadership team to develop and implement key performance indicators (KPIs) for people-related initiatives.

People Technology and Product Management:

• Restaurant People Insights Product Ownership: Oversee the development and evolution of restaurant people insights products (People Data Warehouse). Collect business needs and user feedback from People function and franchisees to define product vision, strategy, and roadmap.
• Manage third-party vendors, ensuring high-quality deliverables and services to end-users within timeline and budget.
• Data Col