Staff Product Security Engineer | Vulnerabilities Expert

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology & The SSO  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.   

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.   

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.   

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

About the role  

The Staff Product Security Engineer on ServiceNow’s Product Security Incident Response Team will identify, triage, advise, and track remediation of vulnerabilities and misconfiguration risks in the ServiceNow product/service suite, particularly the Now Platform. The engineer will serve as a subject matter expert on the Now Platform’s innerworkings, security posture, and company-customer shared security responsibility model.  

Responsibilities 

• Identify, triage, advise, and track remediation of vulnerabilities and misconfiguration risks in the ServiceNow product/service suite, particularly the Now Platform. 

• Serve as a subject matter expert on the Now Platform’s inner workings, security posture, and company-customer shared security responsibility model. 

Qualifications

Core Skills 

• Ability to read and comprehend Java and JavaScript programming.  

• Developer level proficiency preferred. 

• Strong understanding of common Java and JavaScript program implementation vulnerabilities. 

• Proficiency scripting in both Python and JavaScript for data gathering, processing, and visualization. 

• Ability to simplify highly technical security vulnerabilities and drive remediation in collaboration with development teams. 

• Proof of concept exploit development for common web application vulnerabilities. 

• Written and verbal leadership-level communication. 

• Project scoping, task prioritization, and stakeholder management. 

Qualifications 

• 7+ years minimum experience working in a role focused on web application security. 

• 3+  years auditing source code for security vulnerabilities. 

• SourceGraph Experience is a PLUS! 

• ServiceNow Experience is a PLUS! 

• Experience conducting vulnerability assessments on the ServiceNow platf