Senior Product Manager, Zoom Apps

Immigration sponsorship is not available for this position

Responsibilities:  

• Uncover and understand developer and customer needs and translate them into Requirements; 
• Work well with internal teams, including developers, engineers, architects, quality assurance, and operations;
• Ensure requirements are fully understood and that implementation plans match expectations;
• Understand, research, and follow technical trends in the industry and in general;
• Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage;
• Follow competitors and conduct capability analysis regularly;
• Provide internal and customer training on how to use the product;
• Answer incoming questions about the product and its capabilities;
• Assess and address technical risks;
• Understand and analyze data pipelines, algorithms, and automated systems;
• Serve as a product evangelist and subject matter expert to the technical/ developer community; 
• Help define the architecture for platform scalability, security and privacy;
• Use database queries to analyze performance indicators, evaluate experiments, etc.;
• Define success criteria for testing and product acceptance;
• Facilitate the creation and maintenance of proper product documentation;
• Evangelize Zoom's vision around the Zoom Apps ecosystem;
• Partner closely with Zoom App developers to solve technical issues; and
• Work closely with customers, engineering and internal stakeholders.

What we're looking for:

• Requires a Bachelor's degree in Computer Science, Electrical Engineering, Business administration, a related field, or a foreign degree equivalent;
• Must have 3 years of experience in job offered or related occupation;
• Must have 3 years of experience in utilizing Salesforce, spreadsheets, Jira, Confluence, and Figma to crystalize vague concepts into concise tactical plans;
• Must have 3 years of experience in utilizing Figma to communicate product roadmap and plans internally and to customers;
• Must have 3 years of experience in utilizing spreadsheets, Productboard, Jira, Confluence, and slides to create and manage roadmap for owned products;
• Must have 3 years of experience in integrating third party apps into a core product; and
• Must have 3 years of experience in integrating core functionality into a third party app.
• Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.

Zoom Communications, Inc.

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Salary Range or On Target Earnings:

Minimum:

$221,550.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when peo