Director, Business Program Management (ERisk Services - Rockaway, NJ)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

As the Director of the Value Management Office (VMO) within E-Risk, you will leverage your strategic thinking, process improvement, and transformation leadership experience to drive desired business outcomes. You will ensure initiatives are aligned with the organization's strategic goals. Additionally, you will be dedicated to talent development, fostering a culture of continuous improvement and growth within the team. Under your guidance, the VMO will be poised to drive significant value and innovation across E-Risk.

 

Candidates with PMI's PMP and/or Black belt level process improvement certification(s) strongly preferred.

All US, remote work from home locations will be considered. However, ability to travel (primarily to E-Risk office in Rockaway, NJ) periodically is required.

Compensation grade H3.

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Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Director, you'll lead the strategic alignment of major corporate programs and initiatives. We will count on you to have an end to end vantage point on business delivery. You will be responsible for setting and reviewing objectives, coordinating activities across projects and overseeing the integration and reuse of projects and results. You'll lead all aspects of multiple project teams and associates and be accountable for the overall outcome of programs that ultimately deliver expected value and business outcomes.

Job Description

Key Responsibilities:

• Directs the evaluation of proposed business development efforts including the coordination of initial program/project proposals and charters. Determines and recommends to senior management if program/project aligns with the organization’s strategy and objectives.

• Facilitates portfolio planning and partners with key stakeholders to establish a road-map aligned with the organization's vision and annual objectives. Drives the creation, development, presentation and approval of program, project and business case budgets and funding.  Works with key customers in identifying program needs and leads program infrastructure, implementation and governance structure.  Ensures the establishment of scope and priorities, management of risks/issues/dependencies, implementation of solutions and change management activities. 

• Prioritizes, approves and ensures the completion of new product development, design of new processes and adoption of new strategies and/or programs within time, budget and specification constraints. Provides a single point of contact integration for individual projects into larger program management on a corporate-wide basis.

• Consults with leaders and assigned project teams to identify scope/specifications and business needs, writes proposals, prepares risk assessments and establishes budgets and timeframes for major programs and team based activities, with the goal of ensuring alignment with corporate strategy and objectives.

• Builds strong working relationships with team members, matrix partners, sponsors and customers to aide in effective definition and execution of projects.  Fosters trust that increases day-to-day decisioning and improving speed and quality of work 

• Leverages value chain thinking, ensuring that critical parties are engaged at the appropriate time and informed of all upstream/downstream impacts.

• Collaborates with key stakeholders, leaders and partners to understand impediments and/or inefficiencies to imp