Department Lead: Sales

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

The Sales Department Lead is responsible for delivering exceptional customer service while supporting the overall performance of the assigned sales department. This role builds customer confidence through knowledgeable, personalized assistance and helps drive business results by increasing sales metrics and supporting team development. 

 

Job Specifications: 

• Starting Wage: $21.00 - $23.73 

• Employment Type: Winter Seasonal 2025/2026  

• Shift Type: Full Time hours available 

• Housing Availability: No 

 

Job Responsibilities: 

• Deliver exceptional guest service by building rapport, providing expert product knowledge, and promoting sales at the point of sale. 

• Support merchandising standards by maintaining a clean, organized department and communicating inventory needs to management. 

• Drive business performance through upselling strategies that increase units per transaction and average dollar sales. 

• Assist with onboarding and training of new team members to ensure consistent service and operational excellence. 

• Collaborate with other departments and maintain a flexible schedule to meet business demands. 

• Protect company assets through loss prevention techniques and adherence to all company policies and procedures. 

 

Job Requirements: 

• High school diploma or GED equivalent, with strong communication skills in spoken and written English. 

• 1+ year of ski/snowboard rental or related retail experience and a passion for skiing or snowboarding. 

• Ability to multitask, troubleshoot guest concerns, and work independently in a fast-paced environment. 

• Flexible availability, including weekends, holidays, and evenings, based on business needs. 

 

The expected pay range is $21.00 - $23.73. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

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