Director of Clinical Services

Position Summary

The Director of Clinical Services supports the Chief Operating Officer in providing support for al clinical functions at assigned facilities to ensure all client facilities operate in compliance with current federal, state, and local standards, guidelines and regulations that govern individual facilities; and in accordance with policies and procedures as may be promulgated from time to time; and as otherwise directed to promote the highest degree of quality resident care at all times.

Position Responsibilities

The Director of Clinical Services provides oversight, guidance and advice and support, evaluation and remediation, and training and follow-up to appropriate staff at assigned facilities and nurse consultants in the areas of survey process, resident assessment, nursing documentation, medication management, nursing budgeting process to include staffing levels and calculation and monitoring of nursing hours per patient day, infection control, restraint reduction, weight variances, safety, fall prevention, quality assurance, PPS (Medicare(, pressure ulcer prevention, and care planning in conjunction with the executing management team as it relates to frail geriatric residents and patients in the long-term care industry.   Responsibilities of the Director of Clinical Services include (but are not limited to): 

• Promotes and maintains a focus of patient-centered care
• Adheres to laws, rules & regulations and practices ethical integrity and interpersonal skills
• Maintains compliance with long-term care regulations including federal, state and health regulations
• Responsible to the Chief Operating Officer for the successful  development and strategical implementation of the clinical services program
• Has strong  abilities in enforcing laws, rules & regulations, ethical integrity and interpersonal skills
• Supervises over-all performance of assigned nurse consultants and provide orientation and on-going training programs to increase each consultant’s knowledge levels and assist each with staying abreast of changes within the healthcare arena and regulatory environment
• Monitor trends for assigned facilities based on available information to include quality indicators, payroll variance reports, clinical indicators, 2567 reports, mock survey findings, and consultant visits. Uses such information to formulate plans for policy and procedure development, educational needs, establishes appropriate goals and approaches to address findings.
• Conduct routine facility rounds and medical record reviews to assess quality and appropriateness of care provided and compliance with accepted nursing standards and policies and procedures.
• Verify client facilities have working committees, including but not limited to: Infection Control, Restraint Reduction, Weight Variance, Safety, Fall Prevention, Quality Assurance, PPS (Medicare), Pressure Ulcer Prevention, and Care Planning. Assist with development of such committees as needed. 
• Monitor facility-staffing patterns for compliance with federal and state regulations and company policies and procedures.
• Coordinate, develop, and deliver on-going training programs for nursing services personnel at all assigned facilities
• Monitor facility compliance with policies and procedures related to ordering equipment and supplies, related budgetary compliance, and maintaining adequate supply levels to meet resident needs.
• Monitor facility compliance with policies and procedures related to ordering equipment and supplies, related budgetary compliance, and maintaining adequate supply levels to meet resident needs
• Verify nursing assessments capture appropriate information to support the highest RUG level, PPD and/or case mix level for each resident
• Provide support and education to all new facility nursing services personnel to include the Director of Nursing Services, Assistant Director of Nursing Services, and MDS/Care Planning Nurses
• Provide support and education to all new facility nursing services personnel to include the Director of Nursing Services, Assistant Director of Nursing Services, and MDS/