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Data Quality Specialist II, Customer Onboarding

USA - TX - Remote, United States, United StatesRemotefull_timeVerifiedPosted 17 Jun 2026

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Data Quality Specialist II, Customer Onboarding will be responsible for data integrity, setup accuracy, and analysis throughout the onboarding lifecycle to enable a seamless customer experience.

You will play a key role in supporting onboarding activities by auditing and validating customer master data, creating Master Load Templates (MLTs) from customer-provided documentation, establishing appropriate credit parameters, and finalizing account setups so customers can successfully place orders.

Working closely with other Data Quality Specialists and cross-functional partners, you will help drive efficient onboarding execution and ensure compliance with data quality standards. This role is ideal for someone who thrives in a detail-driven environment and is passionate about maintaining high standards of data accuracy within customer master data management and onboarding workflows.

Responsibilities

Data Auditing & Validation: Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards.
Advanced Documentation Analysis: Lead the analysis of customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.
Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable.
Data Integrity Maintenance: Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity.
Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input.
Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.
SAP Expertise: Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes.
MLT Creation: Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements.
Documentation Management: Review and analyze customer documentation to determine load parameters.
Threshold Credit Setup: Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures.
Existing Account Adjustments: Review, analyze, and update credit parameters based on existing accounts.
Account Readiness: Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering.
Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards.
Error Identification and Resolution: Identify and escalate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections.
Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards.

Education and Work Experience

College degree or equivalent work experience.
Previous experience in customer onboarding or account setup processes.
Knowledge of customer master data fields and workflows.
Familiarity with regulated industries such as healthcare, pharmaceuticals, or logistics is a plus.
3–4 years of experience in a data quality, data management, or customer onboarding role.
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