Administrative Coordinator (61980)

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

Benefits (Full time)

• Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
• Competitive compensation
• Holidays: 8 paid per year + 2 paid floating holidays
• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunities

General Function: The focus of this position is to provide administrative support to SVCRC direct service programs for our most vulnerable community members.

Principal activities:

• Manage SVCRC front desk duties that include answering and scheduling client calls and appointments for assistance, scheduling appointments with Support Specialists, adding case notes in Extended Reach database when needed.
• Coordinating and assisting with accounting policies and procedures to include but not limited to: sending in POs/receipts for purchases, providing business account invoices from Amazon, Staples in timely manner with accurate coding provided by OD or ED.
• Operate and manage the Free Showers Program, providing warm hand-off connections for participants to Sky Valley CRC Support Specialists and East County Navigator when available.
  • Maintain a safe and friendly location for guests. Able to de-escalate hostile or potentially hostile situations to maintain order within the Free Showers Program and other direct services for the safety of all guests.
  • Provide hygiene and clothing to clients when needed and available.
  • Keep the shower building clean and tidy, scrubbing showers, sweeping and mopping floors, taking out garbage, and other janitorial duties as assigned.
  • Inform Operations Director of cleaning supply stock, requesting supplies as needed while staying within budget constraints.
  • Work effectively with CRC staff and Navigation to connect clients to further services. Track and maintain client records in Extended Reach and other data collecting tools as needed.
  • Track Coordinated Entry referrals aiming for 50% of participants utilizing program.
• Effectively explain CRC programs and resources to clients as needed and provide a warm hand off to CRC staff and/or Navigation where appropriate.