Staff Accounting Assistant

Staff Accounting Assistant 

Desired Grade Levels:  Non-Exempt 04, Non-Exempt 05, Non-Exempt 06, Non-Exempt 07

 

 JOB SUMMARY:   

This position is part of the Revenue Accounting Billing team. Job responsibilities include but are not limited to WFM completion, Service Order completion, billing adjustments, MID review, and metering analysis. 

This position needs to have operational and specialized knowledge of the CSS application. 

The position needs the ability, knowledge, and skills to use SENSUS, ARMS, METS, Mobius, and other accounting applications.

 

Note: The location for this position is flexible across the Alabama Power footprint. The successful candidate may work from any Alabama Power Office location that is in the vicinity of their home provided space is available. 

 

 JOB REQUIREMENTS

Education:

• High School diploma is required
• Bachelor’s degree preferred

Experience:    

• Experience reviewing and completing WFM’s such as but not limited to (Billing, Budget Billing, and Pre-bill WFM’s)
• Experience completing service orders using the ARMS check off list
• Experience using CSS to bill customer accounts
• Experience with metering and its effect on proper rate application
• Experience performing billing adjustments 
• Experience communicating with internal and external customers

 

Knowledge:

• Understands the purpose of WFMS and is familiar with the different WFM groupings 
• Understands the 4-Day Window and how it controls event driven billing                        
• Understands APC rates, how riders alter billing from the standard tariff, and how contracts are used to apply special billing determinate to individual customers
• Understands the basic components of a bill and how a bill is calculated
• Has knowledge of Itron EE Web Reads and Sensus
• Possesses an understanding of MIDs
• Understands the various service and field orders and correct selection of proper order types
• Has the knowledge and ability to use various reports to resolve meter reading issues
• Understands meter constants/multipliers and how they relate to usage
• Understands APC rates, how riders alter billing from the standard tariff, and how contracts are used to apply special billing determinate to individual customers

 

Behaviors:    

• Exemplifies Our Values
• Follows the Customer Service Code of Conduct
• Dependable – Arrives on time and available to work, meets established deadlines, follows through on commitments 
• Customer Focused – Action oriented to solve customer problem, effective customer interaction 
• Possesses effective oral/written communication skills
• Possesses effective listening skills 
• Displays a positive attitude
• Effectively engages and interacts with others to collaborate to enhance business results and team effectiveness
• Able to organize and prioritize

 

MAJOR JOB RESPONSIBILITIES

• Ensure WFMs are completed daily
• Ensure accurate and timely customer billing
• Ensure service orders are completed, and CSS reflects changes made in the field
• Ensure the proper meter data is collected and billed in CSS
• Ensure customer contracts and riders are applied to standard accounts
• Identify and correct billing issues 

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. 
For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the ke