Manager, IKC Clinical Programs

The Manager, IKC Clinical Programs, will play a critical leadership role in shaping DaVita’s integrated care strategy and overseeing the execution of key initiatives that support our non-clinical care coordinators in our model of care. This individual will drive complex, cross-functional projects to design and operationalize innovative care models that improve patient outcomes, experience, and cost of care. This role requires a strategic thinker and operational leader who excels in navigating ambiguity and collaborating across diverse stakeholder groups. The Manager will lead initiatives spanning multiple workstreams within DaVita Integrated Kidney Care (IKC), ensuring clinical programs are thoughtfully designed and effectively executed. The Manager will work on a team of highly motivated individuals with backgrounds in healthcare strategy, change management, and clinical operations. This highly visible and cross-functional role will partner directly with leaders across DaVita Integrated Kidney Care (IKC) to drive forward the organization’s transformation efforts.

Essential Duties and Responsibilities: 

• Coordinate all aspects of model of care for our Care Coordinators (training, resources, feedback loops) 

• Facilitate the creation and implementation of new processes to support the care coordinator role 

• Ideate, build, and scale new operational processes to enable improved care for our patients (test pilots, assist with scaling) 

• Facilitate regular workgroup meetings to align & operationalize strategies related to Care Coordinators 

• Communicate clearly and effectively with a variety of clinical and business stakeholders through written and verbal communication 

• Other duties as assigned 

Education and Experience 

• Bachelor’s degree required  

• 4+ years of experience in healthcare-related fields required  

• Experience developing and managing direct reports required 

• Highly collaborative with the ability to impact change  

• Healthcare Program Management experience required 

• Experience designing, implementing and maintaining strategic healthcare initiatives required 

• Experience addressing social drivers of health preferred 

• Experience running and testing healthcare pilot programs preferred  

• Excellent verbal and written communication skills 

Additional Qualifications: 

• Demonstrated ability to recognize, prioritize, and evaluate workload and specific growth opportunities 

• Possesses the ability to balance strategic vision and execution capabilities to deliver results 

• Proficiency in PowerPoint and Excel 

• Comfort with ambiguity 

• Outstanding conceptual, analytical and strategic skills; strong business and financial acumen with a sense of shareholder responsibility 

• Strong executive communication skills 

• Ability to effectively handle and drive multiple projects with multiple teams 

• Willingness to understand the complexity of healthcare markets 

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

· Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.