Senior Manager, Cloud Operations

The OCI AI Infrastructure team plays a critical role in building next-generation data centers, automating hardware lifecycle management, and integrating servers into new OCI regions. This work directly impacts the reliability, scalability, and performance of Oracle Cloud Infrastructure.

About You

• You work backward, starting from the customer. You care about creating usable, useful software that solves real problems and brings delight to users.
• You are a strong communicator, able to simplify complex technical concepts for diverse audiences
• You collaborate effectively across engineering, product, and design teams
• You are comfortable with ambiguity and can drive initiatives from concept to completion
• You bring a hands-on mindset and are comfortable working across the full technology stack
• You are passionate about AI and its application to improve systems, teams, and outcomes

As a Senior Manager, you will lead a team of Operators and Developers, providing strategic direction and hands-on support. You will bring proven leadership, people management, and communication skills, along with strong analytical abilities and a deep understanding of large-scale distributed systems.

You should be a distributed systems generalist, capable of comprehending complex system interactions and comfortable diving deep into any part of the stack to support your team as needed. You value simplicity and scalability, thrive in collaborative and agile environments, and are passionate about continuous learning. You will establish, develop, and provide ongoing direction for your team, while also collaborating with geographically distributed teams to drive organizational success.

Qualifications:
 

• BS or MS degree in a relevant field, or equivalent experience

• 5+ years of experience in software engineering, operations, or a related domain

• 5+ years of people management and/or technical leadership experience

• Demonstrated experience building teams, including recruiting, hiring, and performance management

• Strong organizational and planning abilities, including scheduling and resource management

• Strong operational experience, including service team reporting on metrics for availability, operator/engineer performance, and ticket resolution analytics

• Proficiency with scripting languages such as Python and BASH

• Solid knowledge of distributed systems fundamentals

• Working familiarity with networking protocols (e.g., TCP/IP, HTTP) and standard network architectures

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $118,300 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hou