Support Services Program Manager, Environmental Services, Full Time, First Shift

The Support Services Program Manager is responsible for coordinating non-clinical support operations such as EVS, Patient Transport, Laundry Distribution, Retail Operations, Food & Nutrition Services, and vendor management. This role ensures services are delivered efficiently, meet quality standards, and align with organizational policies and budget requirements.

• ·         Manage service contracts, purchase orders, and invoices in compliance with procurement policies

• ·         Review, code, and reconcile invoices to ensure accuracy and proper cost center allocation

• ·         Track and monitor departmental budgets, expenses, and accruals; identify variances and provide analysis

• ·         Support financial close processes, including reporting and expense forecasting

• ·         Ensure compliance with internal financial controls, auditing standards, and organizational policies

• ·         Assist with internal and external audits by preparing documentation, reports, and supporting materials

• ·         Monitor vendor performance and ensure service level agreements (SLAs) are met

• ·         Conduct routine inspections to ensure cleanliness, safety, and regulatory compliance

• ·         Identify process improvements to increase efficiency and reduce costs

• ·         Maintain documentation, reports, and compliance records

• ·         Assist with onboarding and coordination of new service providers or transitions

• ·         Partner with finance and procurement teams to optimize contract value and cost efficiency

• ·         Track contract spend against approved budgets and flag overages or discrepancies

• High School Diploma/GED required
• Bachelor’s Degree preferred.